Minimum experience required: over 2 years.
Salary: Negotiable based skills and experience
Location: Sharjah, SA
Start date: Open Ended
Details:
Job Title: Beauty Salon Receptionist
Location: Sharjah
Reports To: Owner
Job Summary:
We are seeking a poised and personable Receptionist to be the face and first point of contact for our luxury beauty salon. The ideal candidate is a customer service champion who delivers exceptional guest experiences with elegance, efficiency, and professionalism. This role requires excellent communication skills, a polished appearance, and the ability to manage a dynamic front desk with grace and accuracy.
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Key Responsibilities:
Greet clients warmly and ensure a seamless check-in/check-out process.
Manage appointments, bookings, and walk-ins using salon software.
Handle phone calls, WhatsApp, emails, and client inquiries with courtesy and clarity.
Maintain the reception area, ensuring it reflects the salon’s high aesthetic standards.
Promote salon services, treatments, and retail products effectively.
Process payments and maintain accurate financial records.
Coordinate schedules with stylists, therapists, and management.
Monitor client satisfaction and escalate issues to management when necessary.
Support the team with administrative duties and ensure compliance with hygiene protocols.
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Requirements:
Proven experience in a front-desk or customer service role (experience in a salon or spa is a plus).
Proficient in appointment scheduling software and MS Office Suite.
Strong communication in English; Arabic is a plus.
Impeccable grooming and a professional demeanor.
High emotional intelligence and conflict resolution skills.
Ability to multitask in a fast-paced, high-end environment.
Flexible schedule, including weekends and evenings.
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Preferred Personality Traits:
Warm, hospitable, and service-oriented
Detail-obsessed with strong organizational skills
Tech-savvy and quick to learn new systems
Committed to creating memorable guest experiences
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Why Join Us:
We believe in beauty, excellence, and unforgettable service. Join our team and help elevate the standard of beauty experiences in the region.
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