Full Time Spa Manager for a Hotel Spa in Philippines

Job Responsibilities:

1. Overall management of the club, coordinating with the operations manager to implement various marketing strategies.
2. Execute tasks and performance indicators assigned by the club general manager.
3. Effectively manage the division of labor among club personnel and the effective management of member clients.
4. Supervise the management of product losses in the club and maintain control over product losses.
5. Acquire knowledge of maintenance and upkeep of various equipment in the club.
6. Supervise cleanliness and hygiene both inside and outside the club, responsible for security, fire prevention, and related operations management.
7. Handle customer complaints and various conflicts that may arise in the course of service.
8. Responsible for staff training and education.

Job Requirements:

1. Language: Mandarin & English
2. Minimum three years of experience in the beauty/hotel industry, with at least one year of experience as a beauty/hotel/club manager and extensive experience in store management.
3. Proficient in team management, customer management, product management, display management, logistics and distribution, and familiar with the formulation and execution of various store processes.
4. Strong team management and communication skills, able to handle high work intensity and pressure.
5. Dedicated and conscientious, with strong work abilities and interpersonal skills. Show Less