Curriculum VitaeFemaleD.O.B. 10 September 1985Number of years working in industry:18 years 11 months |
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Results-focused beauty expert with 15 years of experience and a proven track record of successfully running Spa, medical, & aesthetic centers, while achieving high rates of customer satisfaction. Always warm and friendly demeanor with special skills at conflict resolution. Dedicated to remaining up to date with latest service offerings & technologies. Team builder who is acutely attentive to employees’ and guests’ needs. Punctual problem solver and avid multitasker. Known for being an essential part of the management team and instrumental in providing effective solutions that produce immediate impact and contribute to the establishment’s long term success. Bringing forth a commitment to providing clients with the most effective treatment plans.
Seeking work in national and international locations
• Support in delivering technical training, suggest improvements and prepare training tools to new and existing employees
• Create new protocols for treatments and ensure all course evaluations a resubmitted after every training
• Assist in technicians' performance and prepare reports
• Conduct engaging and informative training sessions, workshops, and seminars for new hires and existing staff
• Recruit and hire SPA team to assess the training requirements
• Prepare evaluation form and practical training notes and distribute them during and after training session, as required.
• Resolve, report & follow up on machine maintenance problems
• Conduct engaging and informative training sessions, workshops, and seminars for new hires and existing staff
La Mer, Valmont, La Prairie, Sisley, Biologique Recherche, Guinot, Talgo, Shu uemura, Omorovicza, James Read, Guam, Carita.
• Provide one-on-one coaching and mentorship to trainees, offering feedback and guidance to improve their skills
• Trainer for 3 branches of Maison de Joelle Beauty Spas.
• Selvert thermal & Guam Trainer for luxurious spas, beauty lounges, clinics, skin care and beauty specialists.
• Evaluate employee performance to gauge lacking skills.
• Conduct seminars, workshops, individual training sessions etc.
• Design effective training programs along with educational material like summaries, videos, presentations.
• Performing skin care treatments, including facial massage, hair & face mesotherapy & others using Luxurious products.
• Evaluating individual treatment of facial or skin problems and recommending a treatment, packages and upsell products
• Ensuring that the relaxation, and treatment rooms are all immaculate, organized, and tidy.
Selvert Termal
Guam
• Vast knowledge in skincare and spa products
• Training employees on new techniques and procedures.
• Regularly attending training programs and product shows to maintain a current knowledge in the facial therapy & treatments, aesthetic & beauty industry
• Perform a variety of facial treatments including deep cleansing, exfoliation, extractions, masks, and facial massages.
• Providing professional skincare advice and treatments.
• Training new employees on skincare products.
• Performing facial treatments for clients to promote products.
• Organizing events to promote new products and services.
Guinot, Avene, Sheramec, Phytomer, Glyco Peel
• Expert in skin care treatments, including chemical peels, tattoos, laser, and electrolysis
• Performed laser treatments for hair removal and vascular conditions.
• Provided training for new employees on various procedures and protocols.
Juviderm, Allergan Botox, Diosport Botox...
• Assisted plastic surgeon during surgeries.
• Prepared patients for surgical procedures.
• Explained treatment procedures, options, and post-surgical care instructions to patients.
• Provided Treatment options and instructions for postsurgical care.
| 2021 | by Valmont International Trainer in Lebanon |
| Certificate Valmont Product Knowledge & Summit |
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| 2020 | Les Mills |
| Certificate RPM Instructor |
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| 2014 | Lebanon |
| Diploma as Advance Biologique Recherche |
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| 2009 | Mesrobian Technical Collage |
Make Up (General Esthetic) Diploma |
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| 2005 | Levon & Sophia Hagopian Collage |
Life Science Graduate. |
| June 2016 | Sienna X |
Beirut, Lebanon By the International Trainers of Urban Retreat Harrods. Sienna X (Body Tanning Machine products and protocols) |
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| June 2016 | La Prairie |
Beirut Lebanon By the International Trainers of Urban Retreat Harrods La Prairie (Products) |
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| June 2016 | Valmont |
By the International Trainers of Valmont
Valmont (Face, Body and Hair Products and Protocols) |
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| June 2016 | Guam |
Beirut, Lebanon By international Trainers of Urban Retreat Harrods Guam (All body products and protocols) |
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| June 2016 | Sisley Paris |
By the International Trainers of Urban Retreat Harrods. Sisley (Products and facial Treatment protocols)
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| June 2016 | La Mer |
Beirut, Lebanon By the International Trainers of Urban Retreat Harrods. La Mer (Product Training) |
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| June 2016 | James Read |
Beirut, Lebanon By the International Trainers of Urban Retreat Harrods. James Read (Products and Protocols) |
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| July 2012 | Biologique Recherche |
Companies international Trainer Monique Terol. I had the training in Beirut, Lebanon
Biologique Rechereche Face, Body & Hair all products and protocols. . |
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| November 2009 | Sheramec |
Silkor's Beauty Therapist Noura Sheramec (Facial Products and protocols) |
Photography Certificate