Curriculum VitaeFemaleD.O.B. 14 April 1981Number of years working in industry:10 years 7 months |
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Candidate ID Number: 67772
Nationality: Italian
Language Skills:
Fluent: Spanish, Italian
Good: English
Basic: French
Permitted to work in: European Union, UK - United Kingdom
Position Sought: Spa Consultant, Assistant Manager, Head Therapist, Treatment Manager / Spa Trainer, Senior Therapist, Beauty Therapist, Complementary Therapist, College Tutor, Area Sales Representative, Retail Professional
Personal Statement
Seeking work in national and international locations
Employment History:
March 2020 - Present - Beauty Therapist at (most recent employer hidden for confidentiality) BATH, UK - United Kingdom, (5 Star Hotel Spa)Duties included:
Perform opening and closing procedures
Schedule guest appointment
Arrange workstation ,treatment room and drapes
Helps promoting the massage to the Spa members and the Hotel guest .
Monitor stock levels of oils and creams and ensures that par stock levels are maintained at all times .
Provide individualised bodywork treatments that meet the guest needs and expectation.
Be familiar and able to recommend Spa products and treatments as well know hotel information .
Anticipate guest's needs, respond promptly and acknowledge all guests, hower busy and whatever time of day .
Maintaine positive guest relations all times and maintaine client details and confidentiality .
Try to resolve gust complaints, ensuring guest satisfaction and inform the management about any incidents or guest complaints .
Handle emergency procedures and report any accidents to my manager and security .
Handle inappropriate guest behaviour as per the hotels standard operating procedures foe inappropriate conduct foe guest and therapists.
Frequently check with guest to promote comfort,safety and security throughout service.
Fill out necessary reports or data at the end of each session
Attend all scheduled meetings ,classes and training session ,knowledge required within the Spa must be passed on to co-workers .
Assist in all areas of recreation and leisure operation and when required .Carry out any other duties assigned by management .
Provide massage services to guests using props and /or products .
Ensures that a high standard of service is maintaine throughout the Spa.
Be familiar with with all Hotels/Spa packages ,promotion ,prices, and rates .
Set up and organise workstation with designated supplies, forms,and resource materials , report shortages to supervisor .
MaintaineSpa and treatment rooms appearance ,cleanliness according to standard operating procedures.
Assess guest needs and inquire about contraindications like allergies,high blood pressure, and pregnancy before beginning the service .
Obtains the basic medical history for a client ,assesses any problems or conditions and suggests appropriate therapy based on current health of client .
Products worked with:
products working :
- Helemental Herbology
Career Break - TravelingMay 2019 - March 2020 - Beauty Therapist at Frontlinestyle beauty hair salon , BATH, UK - United Kingdom, (High Street Salon)
Duties included:
Almost the same like in the Spa .
Products worked with:
Phytomer, Clarins , Jessica Nails
March 2018 - May 2019 - Holistic Therapist at the Garden Spa, BATH, UK - United Kingdom, (5 Star Hotel Spa)
Duties included:
the same duties like previous jobs
Products worked with:
- Occitaine
- Jessica nails
February 2016 - September 2017 - Holistic Therapist at Hotel Fortina Spa Resort , sliema, Malta, (5 Star Hotel Spa)
Duties included:
the same like past experience
Products worked with:
- Anesi
Jessica Nails
Career Break - TravelingJanuary 2015 - February 2016 - Beauty Therapist at Marion Mizzi wellbeing , the Palace hotel , Malta, (5 Star Hotel Spa)
Duties included:
all exaclty previous work
Products worked with:
-Clarena
Jessica Nails
Career Break - TravelingEducation and Qualifications:
| 2015 | Ente Internazionale Formazione Professionale Corso Garibaldi ,527 Reggio Calabria Italy |
diploma
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| 2015 | International beauty Accademy school for therapists |
Certificate Diploma for international beauty therapist SUBJECTS: Aesthetics cosmetology aesthetics bosy massage aroma therapy massage essential oil and derivatives skin machines notions of dermatology notions of physiology and anatomy notions of chemistry make-up hygiene and safety in the work place elements on privacy psycology and computer science basics final vote of certificate : 9/10 |
Product Training:
| November 2018 | Occitaine en Provence |
during my work experience at the hotel Bath Priory weston road (Bath) England . Training was every new product that the factory normally do was on face and body as well
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| May 2018 | Jessica |
trained in Hotel Double Three Bristol ( UK )
- Luxuary manicure & pedicure
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| March 2016 | Anesi |
at the Fortina Spa Resort in Malta facial training |
Vocational Qualifications
I Have Clarins Certificate training , and i'm interesting to study for teaching and trainer in the Spa
Hobbies and Interests
i love social dance,
sometimes go to play tennis
i love jogging and music & meditation therapy