|
Curriculum Vitae
Male
D.O.B. 15 June 1986
Number of years working in industry: 8 years 6 months
|
 |
Candidate ID Number: 51377
Nationality: Indian
Language Skills:
Fluent: English, Hindi, Kannada , Telugu
Permitted to work in:
India
Position Sought:
Spa Consultant, Spa Manager, Salon Manager, Spa Co-ordinator, Membership Sales Professional
Personal Statement
Employment History:
June 2024 - Present - Salon Manager
at
(most recent employer hidden for confidentiality)
Bangalore, India, (Hair Salon)
Duties included:
- Oversaw daily salon operations, including
- staff scheduling, client appointments, andinventory management, resulting in
- improved efficiency and customer
- satisfaction.
- Developed and implemented marketing strategies to attract new clients and increase salon visibility, resulting in increase in
- monthly revenue.
- Trained and mentored a team of 15 staff, providing ongoing feedback and coaching
- to enhance their skills, resulting in higher
- client retention and repeat business.
- Conducted regular performance evaluations and implemented performance improvement plans for underperforming employees,
- resulting in increased productivity and a
- more cohesive salon team.
- Developed and executed comprehensive
- training programs for staff, resulting in improvement in customer satisfaction
- ratings and boost in sales.
- Taken care of the salaries for the store along with the store expenses including the maintenance of the store.
Products worked with:
Truefitt And Hill products
August 2017 - June 2024 - Spa Manager
at
Le Tranquille Spa,
Bangalore, India, (Day Spa)
Duties included:
- My role is to engage with guests & build a relationship with them.
- Handling front desk activities like booking appointments, consultations
- Ensuring high level of customer satisfaction
- Motivate & lead a team of therapists, stylists, front office & Housekeeping
- Handle customer grievances
- Doing follow ups with clients and selling packages to increase the revenue
- Responsible for achieving the said targets
- Responsible for inventory and maintenance issues
- Reporting to the GM on day-to-day activities.
Products worked with:
Body Craft Spa, skin & salon
O2 Spa Salon
Education and Qualifications:
| 2024 |
Kuvempu University |
|
Degree Business Management
|
| 2018 |
Trained in house |
|
not certified Spa Management
|
| 2018 |
MBA |
|
|
| 2013 |
Kuvempu University |
|
|
Hobbies and Interests
Reading books
CV created at www.spastaff.com