Curriculum Vitae Female D.O.B. 02 May 1971 Number of years working in industry: 35 years 4 months

Candidate ID Number: 46084
Nationality: British, Turkish
Language Skills:
  Fluent: English, Turkish
  Basic: German, Spanish, French
Permitted to work in: Turkey, UK - United Kingdom
Position Sought: Spa Manager, Spa Co-ordinator, Assistant Manager, Head Therapist, Treatment Manager / Spa Trainer, Senior Therapist

Personal Statement

Seeking work in national and international locations and cruise ships

Employment History:

September 2017 - Present - Spa Therapist at (most recent employer hidden for confidentiality) Yorkshire/Huddersfield, UK - United Kingdom, (5 Star Hotel Spa)

Duties included:

- Providing treatments within the spa's offerings to the highest standard, following practiced guidelines.

- Promoting and selling spa and beauty products used during treatments (including taking cash and electronic payment).

- Being present to meet and greet customers, filling out medical questionnaires prior to treatment, and giving aftercare advice following treatment.

- Ensuring tasks within the spa are taken care of efficiently, keeping high standards of cleanliness for visiting clients and staff respectively.

-Meeting and greeting clientele

Products worked with:

Elemis

Espa

Decleor

Temple Spa

May 2015 - Present - owner at Self employed, Brighton, UK - United Kingdom, (Home/Mobile)

Duties included:

As a business owner, as well as providing treatment, the sole responsibility held for:

• Day to day operations of business
• Bookkeeping
• Employment
• Customer service
• Promotion and marketing of the business
• Time management
• Managing brand representation for products used
• Providing quality customer care
• Performance monitoring and running an online presence.

Products worked with:

Temple Spa

Lash Base

O.P.I

Elemis

Espa

Shellac

October 2014 - Present - Spa therapist at Redcurrant, Surrey, UK - United Kingdom, (5 Star Hotel Spa)

Duties included:

• Visiting various spas around Surrey to perform NVQ Level 2&3 treatments
• Providing guests with the highest standards of beauty care and attention.
• Meeting and greeting customers when they arrive.
• Providing treatments & excellent customer care to clients.
• Giving aftercare advice on treatments
• Selling spa products at every opportunity.
• Keeping the Spa areas to a high standard of hygiene, cleanliness, and tidiness
• At times charging customers and taking payment from them
• Handling customer comments and complaints in a professional manner
• Helping client's complete a medical questionnaire before any treatments

Products worked with:

Temple Spa

Decelor

Espa

Oskia

October 1992 - October 2014 - Director at Springdale Spa, London, UK - United Kingdom, (Day Spa)

Duties included:

• Providing guests with the highest standards of beauty care and attention.
• Meeting and greeting customers when they arrive.
• Providing treatments & excellent customer care to clients.
• Giving aftercare advice on treatments
• Selling spa products at every opportunity.
• Keeping the Spa areas to a high standard of hygiene, cleanliness, and tidiness
• At times charging customers and taking payment from them
• Handling customer comments and complaints in a professional manner
• Helping client's complete a medical questionnaire before any treatments

Products worked with:

Elemis

Espa

Guinot

Declor

Career Break - Maternity/Paternity leave



August 1989 - August 1991 - Beauty Therapist at Self employed, Kent, UK - United Kingdom, (Health Club)

Duties included:

Providing guests with the highest standards of beauty care and attention.

• Meeting and greeting customers when they arrive.
• Providing treatments & excellent customer care to clients.
• Giving aftercare advice on treatments
• Selling spa products at every opportunity.
• Keeping the salon to a high standard of hygiene, cleanliness, and tidiness
• Charging customers and taking payment from them
• Handling customer comments and complaints in a professional manner
• Helping client's complete a medical questionnaire before any treatments

Products worked with:

Decleor

Career Break - Traveling



August 1989 - August 1991 - Beauty Therapist at Joni Beauty Salon, Kent, UK - United Kingdom, (Hotel Fitness Centre)

Duties included:

• Visiting various spas around Surrey to perform NVQ Level 2&3 treatments
• Providing guests with the highest standards of beauty care and attention.
• Meeting and greeting customers when they arrive.
• Providing treatments & excellent customer care to clients.
• Giving aftercare advice on treatments
• Selling spa products at every opportunity.
• Keeping the Spa areas to a high standard of hygiene, cleanliness, and tidiness
• At times charging customers and taking payment from them
• Handling customer comments and complaints in a professional manner
• Helping client's complete a medical questionnaire before any treatments

Products worked with:

Decleor

Education and Qualifications:

2012	University of Greenwich
	FDA level 5 Spa Management
1988	Gravesend Grammar School for Girls
	English Literature English Language Maths Science Food and Nutrition German French

Product Training:

June 1993	Decleor
	Marble Arch

CV created at www.spastaff.com