Curriculum Vitae Female D.O.B. 01 July 1993 Number of years working in industry: 9 years 8 months

Candidate ID Number: 20531
Nationality: South African
Language Skills:
  Fluent: English, IsiZulu
Permitted to work in: South Africa
Position Sought: Spa Co-ordinator, Assistant Manager, Head Therapist, Treatment Manager / Spa Trainer, Skin Clinic Therapist, College Tutor, Receptionist, Retail Professional

Personal Statement

With over 10 years of experience in the spa and wellness industry, including leading spa teams in prestigious 4- and 5-star hotels, I am confident in my ability to contribute to your team and enhance your spa operations.

My career has given me the opportunity to hone my skills in spa operations, staff leadership, client relations, and business management. Having also run my own wellness business, I understand the complexities of managing day-to-day operations while ensuring top-tier guest experiences. I am passionate about creating environments where both staff and clients thrive, and I take pride in mentoring teams to exceed expectations and grow professionally.

I am excited about the opportunity to bring my expertise, and I am confident that my experience in luxury spa management and client-focused service would make me a valuable asset to a team.

Employment History:

December 2023 - February 2025 - Spa Supervisor at (most recent employer hidden for confidentiality) Dubai , UAE - United Arab Emirates, (5 Star Hotel Spa)

Duties included:

Day to day spa operations

Scheduling roster

Payroll

Skin and body Treatments

Training of staff

Products worked with:

Comfort Zone

July 2023 - December 2023 - Spa Manager at Pullman Dubai Jumeirah Lakes Towers , Dubai , UAE - United Arab Emirates, (5 Star Hotel Spa)

Duties included:

Managing day to day spa operations

Scheduling rosters

Payroll

Products worked with:

n/a

October 2020 - July 2023 - Manager and Owner at Emihle Lifestyle and Wellness Spas , Johannesburg , South Africa, (Home/Mobile)

Duties included:

Stock take and orders

Bookings

Financial management

Training

Payments of part time staff

Management of establishment

Customer care and complaint liaison

Products worked with:

Botané Facial Products

Lilian Terry

October 2018 - October 2020 - Spa Supervisor and Coordinator at Amani African Spa , Johannesburg , South Africa, (Day Spa)

Duties included:

Managing Spa Front desk team,

Administration and filing of Spa documents

Stock takes

Training of Front desk Team,

reconciliations

Overseeing spa daily operations (specifically Spa Front desk)

Handling complaints

Products worked with:

Babor

Esse

OPI

Kinetics

Lilian Terry

Career Break - Pandemic



August 2017 - March 2018 - Beauty Therapist at Soulstice Day Spa, Johannesburg, South Africa, (Day Spa)

Duties included:

Facials

Manicures and Pedicures

Massages

Hydrotherapy assistance for flotation tank, rasul, steamroom etc

Products worked with:

Babor

OPI

Bellabucci Cups

Matsimela

Nimue

September 2016 - June 2017 - Beauty Therapist at Africology Spa, Johannesburg, Sandton, South Africa, (Day Spa)

Duties included:

Doing:

Facial waxing,

Massages

Tinting

Manicures and pedicures

Body scrubs

Body wraps etc

Products worked with:

Strictly Africology Products

September 2014 - September 2016 - Receptionist at Belmond Mount Nelson hotel, Cape Town, South Africa, South Africa, (5 Star Hotel Spa)

Duties included:

I was the Spa receptionist and back up Junior Spa therapist.

My duties include: making stock orders, stock take, replying and sending through emails, making treatment bookings.

Treatments I would do are manicures/Pedicures, massage, facials as well as body treatments eg wraps scrubs etc.

Products worked with:

Kalahari Spa and Africology

Regim A

Environ

Basic Dermalogica

Education and Qualifications:

2013	Dermatech Training Institute
	Diploma in Health and Skin Care Beauty Therapy Indian Head Massage Aromatherpy Reflexogy Sports massage Pregnancy Massage Bamboo massage Intonga massage
2013	Dermatech Training Institute
	Diploma, ITEC NVQ level 3 Beauty specialist, body and figure analysis, shiatsu, aromatherapy, Indian head massage, hotstone, reflexology etc
2013	Dermatech Training Institute
	ITEC SAAHSP Diploma in Health and Skin care - Dermatech Training Institute
2011	Northlands Girls' High School
	Grade 12 National Senior certificate in English, IsiZulu, Consumer Studies, Business Studies, Dramatic Arts and Mathematical Literacy.

Product Training:

October 2017	Nimue
	Nimue Headquaters South Aftica Basic Nimue training
September 2017	Babor basic
	Babor Headquaters South Africa Babor Basic training- Skinovage range
October 2014	Africology full training (Face and Body)
	Librisa Spa Belmond Mount Nelson Hotel Africology Body and Face Training
June 2014	Kalahari Spa
	Dermatech Training Institute, Cape Town Librisa Spa, Belmond Mount Nelson Cape Town  again in 2015 Kalahari Spa Range (Face and Body)
April 2014	Regim A
	Dermatech training institute Regim A- Face and Body and well as Face Peels
March 2014	Environ
	Dermatech Training Institute Core range and mild peels

Vocational Qualifications

First Aid

Hobbies and Interests

Baking

Macrame

DIY projects

Gym

Hiking

CV created at www.spastaff.com