Curriculum VitaeFemaleNumber of years working in industry:16 years 7 months |
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Candidate ID Number: 19345
Nationality: British
Language Skills:
Fluent: English
Permitted to work in: UK - United Kingdom
Position Sought: Regional Senior Manager, Spa Manager, Salon Manager, Spa Co-ordinator, Assistant Manager, Treatment Manager / Spa Trainer, Skin Clinic Therapist, College Tutor, Area Sales Representative, Training
Personal Statement
My objective is to obtain a long term, challenging and rewarding position within a professional company where I can excel.
I believe that the experience I have gained over the last five years along with my dedicate personality, will make a significant contribution to any company.
I can work independently or as part of a team by using my experiences with my current and previous positions.
I pride myself on being an organised, self-motivated individual with a positive approach to work and attention to detail.
I provide a high quality of service and am confident to pass this on to others to present an outcome that any organisation would be proud of.
Employment History:
January 2016 - Present - Practice Development Manager at (most recent employer hidden for confidentiality) Dubai, UAE - United Arab Emirates, (Product Company)Duties included:
- Responsible for the high quality training of doctors, therapists and nurses in A class medical clinics and hospitals
- Implementing business and marketing plans to achieve customer goals
- Assisting the sales team with demos and presentations to close deals and achieve their targets
- High achiever for post sales personal targets
- Assisting with the organization and partaking in regional brand events and training days alongside suppliers
- Building and maintaining a strong relationship with customers assisting where needed
- Sustaining strong affiliations with suppliers by ensuring that my work and knowledge is up to date and reflecting the high standard expected of me
- Working with colleagues and customers from a variety of different cultures and nationalities
- Writing reports to communicate findings and concerns with management
- Performing a wide range of treatments on my own patient database
Products worked with:
- CoolSculpting by Allergan
- Solta Medical by Valiant Pharmaceuticals International
- VIORA Medical Solutions
- Silk Peel Dermalinfusion by Envy Medical
September 2014 - December 2015 - Head Therapist/ In House Trainer at THALGO Spa , Abu Dhabi UAE, UAE - United Arab Emirates, (Day Spa)
Duties included:
- Assisting in the opening of the first and largest European spa in the Gulf
- Completing full THALGO training and relaying the protocols to a team of 6 therapists to meet the five star standard expected
- Conducting refresher courses on treatment protocols and customer service to maintain a level of high standards throughout the team
- Presenting a warm, friendly and professional image to clients
- Providing high quality treatments to clients
- Assisting the management team in reaching the treatment and sales targets, orders, stock take and rostering
Products worked with:
Thalgo
November 2013 - May 2014 - Spa Co-ordinator at Alp Leisure LTD, Meribel, France, France, (5 Star Hotel Spa)
Duties included:
- Coordinating 7 beauty therapists throughout 7 chalets for clients staying in Meribel and Courchevel
- Organizing treatment schedules and rosters to avoid any conflict
- Performing a wide range of treatments for clients
- Maintaining a high standard of professionalism
- Managing a small, close team
July 2011 - November 2013 - Self employed mobile therapist at Beauty By Beth , London , UK - United Kingdom, (Home/Mobile)
Duties included:
- Presenting a warm, friendly and professional image to all clients to encourage repeat business.
- Keeping a busy working diary.
- Maintaining my accounts and meticulous stock management.
- Advancing my business via my own website, social networking sites and promotional events.
- Provided high quality treatments to clients, making them feel comfortable within their homes.
- Treatments include; Lash Perfect Lashes, OPI Gel manicure, LDN Tan, Microdermabrasion, OPI manicure/pedicure, Waxing, Extensive waxing, Massage, Dermalogica facials, Tinting.
Products worked with:
- Dermalogica Face & Body
- OPI Manicure, Pedicure & Gel
- Skinbase Microdermabrasion Facial
- Hot & Strip Wax
- LA Lashes
- LDN Tan
February 2010 - July 2011 - Salon Manager at Lu Lu Beauty Lounge, Bromley, Kent, UK - United Kingdom, (High Street Salon)
Duties included:
- Manager of a popular salon in the heart of Bromley.
- Organising 4 treatment rooms and 3 therapists.
- Responsible for booking and managing appointments on I Salon.
- Coordinating team and personal targets.
- Training junior staff to a high standard of client care and customer service.
- Treatments include; Dermalogica facials, Gelish manicures, Universal Contour Wrap, Waxing, Extensive Waxing, Semi-permanent lashes, Manicure/Pedicure, Hot Stone massage, Massage, Eyelash tinting/perming, Fake Bake tan, Microdermabrasion, IPL, Laser facials.
Products worked with:
- Fake Bake
- IPL & Laser Facials & Hair Removal
- Gelish Manicure
- Skinbase Microdermabrasion Facial
- Hot & Strip Wax
- Universal Contour Wrap
- OPI Manicure, Pedicure
- Dermalogica Face & Body
January 2009 - January 2010 - Head Therapist at Athenaeum & Baglioni Hotel Spa's, Central London, UK - United Kingdom, (5 Star Hotel Spa)
Duties included:
- Working between two prestigious 5 star hotels within central London, promoting and providing treatments offered with in the spa facilities.
- Training the staff in spa etticate and treatments
- Coordinating 5 treatment rooms and 6 therapists.
- Booking and managing appointments and greeting clients.
- Treatments include; Elemis & ESPA facials and body treatments, ESSIE manicure/pedicure, Aromatherapy Associates body treatments, Massage.
Products worked with:
- Elemis Facial & Body
- ESPA Face & Body
- Aromatherapy Associates Body
- Essie Manicure & Pedicure
Education and Qualifications:
| 2015 | Gateways Workshops |
| Award in Education and Training Award in Education and Training |
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| 2008 | SAKS Academy |
| NVQ 2
NVQ 3 NVQ level 2 & 3 in Beauty Therapy |
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| 2007 | Hayes School |
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Product Training:
| September 2015 | Shrinking Violet |
Dubai Shrinking violet training product |
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| September 2014 | Thalgo |
UAE
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| June 2013 | Lash Perfect |
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| October 2010 | Gelish |
London
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| March 2010 | Skinbase, Microdermabrasion |
London
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| March 2010 | Dermaglogica |
Dermalogica training center, Leatherhead
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| January 2009 | Elemis |
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Vocational Qualifications
- IT Skills
- PA experience
- Training
Hobbies and Interests
- Travelling
- Fashion
- Yoga
- Skiing
- Current Affairs