Curriculum VitaeFemaleD.O.B. 03 May 1985Number of years working in industry:21 years 10 months |
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I am an experienced Manager, Trainer and Therapist with 10 years experience in the Beauty and Spa industry. At present I am Assistant Manager at a busy clinic in Hampshire. I am a well organised, efficient and professional person, able to motivate and direct my talents and skills to meet objectives. I am open minded, receptive and innovative, capable of relating to people at all levels. Furthermore, I am a loyal, hardworking and mature individual with a variety of skills to offer, such as a degree in International Spa Management which included experience working in Medical Spas and Destination Spas in Europe.
I have spent time working in many areas of the industry which has broadened my knowledge of Beauty, Spa and Aesthetics.
Ensuring the highest quality of salon maintenance and cleanliness; deliver exceptional service through highly motivated staff; budget management; stock management; promotion and marketing; performing a high level of varied consultations and treatments when required; supervising and guiding a team of therapists; training therapists and receptionists; enforcing health and safety; effective team management including recruitment, appraisals and disciplinary procedures.
Ellipse IPL, CACI, Elemis, St Tropez, OPI
Travelled extensively over the UK training therapists and hairdressers in the ghd treatments, stylers and product range; managed and delivered launch and promotional events; managed challenging sales targets; managed a large and growing client base; delivered monthly performance presentations; generated leads through research and cold calls; organised my diary effectively to maximise time spent in any one area; arrange monthly sales meetings for existing accounts; administration duties.
Ensuring smooth day to day running of the spa, managing treatment bookings ensuring treatment allocation is fair, exceed targets for treatments and product sales, ensure all therapists work to time and look professional at all times, ensure every clients spa experience exceeds expectations, perform exceptional consultations and treatments.
Decleor, Thalgo, Jessica, St Tropez
Ensuring smooth day to day running of the salon; managing treatment bookings ensuring treatment allocation is fair; exceed targets for treatments and product sales; ensure all therapists work to time and look professional at all times; ensure every clients spa experience exceeds expectations; effective team management including recruitment, appraisals and disciplinary procedures.
Sothys, Fantasy Tan, Essie, Orly
| 2007 | University Of Derby |
| Degree Bsc (hons) International Spa Management |
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| 2004 | Chesterfield Cellege |
| BTEC National Diploma Beauty Therapy Science Distinction Merit Merit |
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| 1996 | The City Of Portsmouth Girls School |
GCSE’s English Literature C, English Language C, Humanities C, Expressive Arts C, Maths D, Biology D, General Studies D, IT D, Science D, Business Studies D, Music D, History D, German D Key Skills Communication Level 3, PASS, Key Skills Application of Number, Level 2, PASS |
| January 2013 | Ellipse IPL |
| London Hair removal |
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| January 2013 | CACI |
| CACI International
Non surgical face lift |
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| October 2007 | Jessica |
| In house Manicure and Pedicure |
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| July 2007 | Elemis |
| University Face and body |
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| September 2004 | Fantasy Tan |
| In house | |
| September 2004 | Pevonia |
| University Face |
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| September 2004 | Sothys |
| York training centre Face and body |
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| September 2004 | St Tropez |
| College |
IT skills
Running, Yoga, Reading