Curriculum VitaeFemaleNumber of years working in industry: 15 years 8 months |
Candidate ID Number: 18124
Nationality: British
Language Skills:
Fluent: English
Good: Spanish
Basic: French
Permitted to work in: UK - United Kingdom
Position Sought: Spa Manager, Treatment Manager / Spa Trainer
Personal Statement
I am hardworking, passionate, social, happy, confident, and smart.
Seeking to work in the UK, USA and International Locations
Employment History:
June 2010 - Present - Treatment Manager / Spa Trainer at (most recent employer hidden for confidentiality) London, UK - United Kingdom, (Product Company)Duties included:
Responsible for coordinating the development of spa accounts, creating spa treatments and menus, and maintaining high standards across all aspects of spa services through the planning & delivery of all company training modules.
Creating a company spa menu in line with brand direction for account pitches, and signature menus and treatments for external accounts
Providing initial spa treatment protocols, product retail and brand training for external clients, followed up with regular visits and constant communication to ensure the highest standards are maintained
Producing training reports to the CEO to optimise performance looking at KPI's, training needs, stock, budget etc.
Delivering presentations and demos at trade, press and customer events
Researching industry trends and innovations to ensure the brands position as a market leader
Supporting the sales, press and marketing teams through in store promotional events and providing seasonal product selling points
Products worked with:
Elemental Herbology
Elemis
Eve Lom
Aromatherapy Associates
Carita
Education and Qualifications:
| 2009 | Institute of Education, University of London |
| PGCE Diploma in Education Institute of Education, University of London, London WC1B 5EA 2008-2009 PGCE Diploma in Education London School of Reflexology, London NW1 4NS AQA Level 3 Diploma in Reflexology The West London School of Complementary Health, London W11 ITEC Indian Head Massage London College of Fashion, London W1G 0BJ Beauty Therapy BTEC National Diploma Gateway London WC2 Traditional Thai Body Massage |