Curriculum VitaeFemaleD.O.B. 08 August 1985Number of years working in industry:22 years 6 months |
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Candidate ID Number: 18079
Nationality: British
Language Skills:
Fluent: English
Basic: Spanish, French
Permitted to work in: UK - United Kingdom, Guernsey
Position Sought: Spa Consultant, Regional Senior Manager, Spa Director, Spa Manager, Spa Co-ordinator, Area Sales Representative
Personal Statement
I would describe myself as highly motivated, I always strive for the best and nothing less. I am confident, friendly yet professional and a good team player.
I like to set my goals high and enjoy the challenge to achieve them. I am driven to fulfil my dreams of working for some of the top spas in the world.
I am seeking Spa Director / Manager positions in the Cayman Islands
Employment History:
May 2018 - Present - Spa Manager at (most recent employer hidden for confidentiality) Seven Mile Beach, Cayman Islands, (5 Star Hotel Spa)Duties included:
All Spa Operations.
Leading a team of 15 therapists, 5 front of house
My current duties are but not limited to:
- Forbes standards training and auditing the team
- Stock Control and monthly orders
- organising rotas
- budgeting
- creating, tracking and analysing profit and income sheets
- hosting wellness weekends for the hotel
- performing the highest standard of treatments
- ensuring the spa is kept to the 5 star standard for health, safety and hygiene
- recruiting staff
- training in retail and treatments
- preparing all new policies and protocols for the re-opening of the spa post COVID lockdown.
Products worked with:
OSEA
Dazzle Dry
Lilfox
Hydrafacial
Comfort Zone
Margaret Dabbs
Saltability
October 2014 - April 2018 - Spa Co-ordinator at Eclipze Hair Design and Day Spa, Camana bay, Cayman Islands, (Day Spa)
Duties included:
- managing the front desk
- writing articles for my column for Camana Bay Times
- marketing and promotions
- training the team on new products and treatments
- performing inventory and placing orders
- performing the highest standard of treatments
- ensuring the spa is kept to a 5 star standard for health, safety and hygiene
- training in retail and treatments
Products worked with:
Peter Thomas Roth
June Jacobs
Tigi
Goldwell
OPI
December 2011 - September 2014 - Spa Manager at The Spa at OGH Hotel , St Peter Port, Guernsey, (5 Star Hotel Spa)
Duties included:
My current main duties are:
- Stock Control and monthly orders
- organising rotas
- budgeting
- creating, tracking and analysing profit and income sheets
- tracking retail and treatment sales
- setting incentives and targets for my team
- holding team meetings and monthly one to ones
- marketing
- promotional work
- hosting events
- performing the highest standard of treatments
- ensuring the spa is kept to the 5 star standard for health, safety and hygiene
- recruiting staff
- training in retail and treatments
Products worked with:
Darphin, Mama Mio, St Tropez, Caudalie, OPI, Leighton Denny, Mii Cosmetics, lava shells
February 2004 - December 2011 - Salon Manager at Sabye Health and Beauty Salon, Pembroke Bay, Guernsey, (Day Spa)
Duties included:
Performing all beauty treatments including
- Waxing / intimate waxing
- Facials
- body wraps and scrubs
- tinting
- Make up
- Massage - Swedish, Hawaiian, Indonesian, aromatherapy, hot stones, Indian head massage
- earcandling
- Ear piercing
- manicures and pedicures
- shellac
- Eyelash perming
- ionothermie
- caci lift six
- training the other therapists
- holding monthly meetings
- stock control and ordering
Products worked with:
Gatineau , Phytomer Homme and Body, Bare Minerals St Tropez
June 2003 - February 2004 - Beauty Therapist at Beauty and the east, St Peter Port, Guernsey, (5 Star Hotel Spa)
Duties included:
Performing all beauty treatments to a high standard
maintaining a clean working environment
Covering leave at our sister spa on the island for another therapist
Products worked with:
Elemis, Decleor (in house training), Caci
Education and Qualifications:
| 2014 | Carlton Institute Windsor |
| Certified Indian Head Massage, Hot Stone Massage and Intimate waxing |
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| 2014 | Red Carnation Employee Training |
| Managing People - focusing on disiplinary actions and employee rights
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| 2014 | Red Carnation Employee Training |
| Appraisal skills, one to one training
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| 2013 | Red Carnation Employee training |
| Health and Safety in the work place training.
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| 2003 | Guernsey College of F.E |
NVQ 1,2 and 3 additional training in Indian head massage earcandling, ear piercing, st tropez
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| 2001 | Les Beaucamps secondary school |
GCSE
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Product Training:
| October 2013 | Caudalie |
Guernsey Face and body, retail |
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| June 2013 | Lava Shells |
Guernsey Lava Shell body massage, Glacial Shells Massage |
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| March 2012 | Mama Mio |
London Pregnancy Treatments, Bootcamp treatments, Product Knowledge |
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| February 2012 | Darphin essential and expert anti ageing |
Holborn London Training in a facials and product knowledge |
Vocational Qualifications
- Full UK driving License
- Padi open water scuba diver
- Padi Advance Scuba Diver
- Padi Rescue Diver
- Extensive computer skills, use of Microsoft Word, Excel, outlook and the internet on a daily basis
- self taught the use of powerpoint for awards i have entered including:
ELITE BEAUTY THERAPIST OF THE YEAR 2008 for the Skincare Sanctuary,
over 1000 therapists across UK, Ireland and Scotland enter the competition.
I designed the entry for the salon award and during a weekend of excellence in Barcelona I won us the title of
ELITE SALON OF THE YEAR 2011
I was also ONE OF 4 FINALISTS FOR ELITE THERAPIST OF THE YEAR 2011
I was regional champion for retail sales for the skincare sanctuary.
I was also nominated in March 2014 for Spa Manager of the year for the red carnation group.
Hobbies and Interests
I enjoy keeping fit and active, by running, swimming, scuba diving and yoga
I have a strong passion for cooking and paticipate in cooking competitions.
I love to travel and was lucky enough to travel the world for 9 months in 2008.