Curriculum VitaeFemaleD.O.B. 06 April 1989Number of years working in industry:13 years 10 months |
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I love my job which im doing with passion. Each person stay with me have to be very happy for the result of my work. I am a good person to listen others and very calm.
Each custumer is important for me and for my company where i'm working and always give them advise ,what they have to do ,to be more healty inside and outside and give them the best service ,in this way they became the company custumer.Working in team is lovely!Smiling all the time makes the other happy!
Seeking to work with your company!
Best regards,Roxana Andras
I was privilege to be recognise for my hard work and I was happy to accept the next level in my career-Operation Manager for Europe.Every branch open in the European continent was under my management.
I was happy to be the asset and the main point in trading the partnership bettwen our Spa and NH Barbison Palace Amsterdam 5* and Pestana Hotel Amsterdam 5 *.
International hotel Sheraton with branches all over the world. Cocoon Wellness Spa it is an honor to manage the Spa in Italy,Milan.We deliver services for our customers in aesthetic and wellness,an extensive list of holistic treatments.We combine the new technology with medical methodes and we creat an exclusive treatment for each customer we have. The Spa has :treatments rooms,salon area,wet facilities(pool,sauna,Turkish Bath,relaxation area).
Responsabilities:
-stock taking
-order taking
-schedule staff
-new marketing strategy
-implement new management strategy
-contact with external collaborators:newspapers,influencers,airline companies
-assisting the guest in making them bookings
-assisting in sales
-reception
-pettycash,invoicing,tax office checking
-assisting calls from outside customers or internal guest of the hotel
-Spa tours for the facilities area that we have inside the Spa no
-Cocoon Wellness products
-Kinetics
-Footlogix
-Ebrand Italy
Managing the Spa services,reception,Spa Therapist.
Roster weekly and monthly for all employee
Assist HR with all information need regarding the operation of the team
Meetings and new projects development
New price list develop with new seevices
Recrute and interviuw new Spa for different positions
Revenue and target
Working with the booking system to make sure a perfect organisation of the work time
Talking with the guest,taking opinion
Be in touch with the marketing team for promoting the Spa department
Developing promotion with the operation manager
Printing new membership for regular guest,discounts
Managing the income of the Swimming pool as well
Managing privat parties and Branches in the swimming pool area
Dealing with any problem exist in the Spa and try to resolve it
Purchasing request
Acheving the target and building a new team according to new policy of the Spa
Developing new Operation Managment Rules for the team and follow the protocols
-Jardin D'orient
-Julliet Armand
-many other brands for disposable and spa services
I was giving an amazing opportunity to be INTERNATIONAL BRAND of THUYA in Qatar,Doha.
Thuya is one of the bigger beauty companies in the market ,specialise on nail industry.Thuya is a Spanish brand ,located in Barcelona.They develop a nail line and eye line.Together with Thuya I help the salons market high class-to use and give to final customer quality and stability.
-conduct tehnical trainining for our customers(salons)
-conduct my classes for Beginners and Intermediar in Gel,Acrylic,Acrylic gel,Nail art etc
-Conduct classes for eyelash makers as well
-sales was also part of my job
-reports daily,monthly
-achiving my targets and bringing new customers in our database
-photoshooting and videoshooting in presentation of the brand,tehnic and new ptoduct arrive on the market
-teachining new tehnic in using the products,chimical mix,application
-study the market and making suggestions on what products the market need
-assisting our customers in any training they need for staffs,as well when they have any issue with the application of the product or result
FOOTLOGIX TRAINER
AN AMAZING OPORTUNITY TO BE TRAINER OF THE FIRST PEDICEUTICAL BRAND IN THE WORLD FOR MEDICAL PEDICURE .
-demo the products
-explain theory for the staff and how we can change the foot of the customer with an medical pedicure
-train the staffs in doing the best service and also retail
-check stock with customer and make orders if need it
KINETICS Trainer
Kinetics is an leader on the beauty market for the nail system.All the brand is created for professional use and to give for the final customer an experients that will last and also personalise for each customer condition nailas and skin.
-train all the staff who will work with Kinetics
-check stock of the customers and make orders if need
-THUYA NAIL LINE AND EYE LINE
-BATHRANI LUXURY MANICURE & PEDICURE
-FOOTLOGIX
-KINETICS
Offer the best service with high quality in all 3 brenches here in Doha.Customers from Qatar,UEA,Saudie but also Americans,Europeans or guests for the Hotel(from everywhere in the world).
Selling products was also part of my job.
Hair treatment provide for custumers,facial treatment and eyelashes
Cuccio,Cnd,Essie,Dashing Diva,Star Nails,elemis,loreal,fadia el mendelek,julliet armand etc .
Working in luxury Cruise Ship 5* all around the world.
Stocking products,
Making the best service at 5* ship
prepar the spa on the morning
doing the paper work
Elemis,cnd,ibd,steiner,layla
Position Manager/owner
Stocking the product
keep the rate of the employers up
managing the money
talk with the clients
Loreal,layla,bruno vassari,ibd
| 2020 | Green studio School Romania |
| LEVEL I and level II Lash maker ● 1D ● 2D ● 3D-5D | |
| 2019 | Julliet Armand |
| Masterclass Juliette Armand | |
| 2012 | Steiner London ,MBA Italy,IBD America,CND America,Green studio lash school Romania ,Xtreme Lashes America ,Juliette Armand Greece |
| LASH MAKER BEAUTICIAN MANICURE AND PEDICURE TRADITIONAL(CLASSIC) NAIL -TEHNICIAN(ACRYLIC/GEL/POLYGEL) NAIL -ARTIST (WORKING WITH MORE TEHNIC DEPENDING ON THE MODEL THE CUSTUMER WANT ON THE NAILS :Design with watercolors,Design with acrylic colors-3D ,Design with Aqua Ink,Painting with acrylic color) MANICURE AND PEDICURE SPA (hot stones,different kind of spa treatments for hands and feet) |
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| 2011 | University of west in timisoara -management |
Management in business |
| September 2021 | |
Thuya academy Élan company Advance Evolution Gel Premium Acrylic and Classic Acrylic Gel On-Off Deluxe polish and Classic Chimical class Application Elan classes |
|
| June 2020 | Barbara Lashes,Greenstudio Lashes,Ibeauty Lashes |
Green studio School Extension Lashes ● 1D ● 2D ● 3D-5D Study of classic lashes and hyrid tehnic |
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| October 2014 | Ibd,elemis,mba,cnd,shellac,Cuccio naturale,veneer,essie,depileve,Julliet Armand ,Xtreme Eyelashes,Barbara Lashes,Greenstudio Lashes,IBeauty lashes |
Steiner academy london,IBD Academy Romania,MBA Italy,City&Guilds Elemis face and body cnd shellac cnd acrylic cnd gel ibd gel ibd acryl mba painting courses |
Fresha
Outlook
Word
Excel
PowerPoint
Helth and Safety from Tajmeel Qatar International Beauty Academy
Safety course on the cruse ship-Seabourn
Thuya Trainer classes
Élan Trainer classes
painting,running,music,movies