Curriculum Vitae Female D.O.B. 15 June 1976 Number of years working in industry: 21 years 9 months

Candidate ID Number: 16159
Nationality: Australian
Language Skills:
  Fluent: English
Permitted to work in: UK - United Kingdom, Australia
Position Sought: Spa Consultant, Regional Senior Manager, Spa Co-ordinator, Assistant Manager, Treatment Manager / Spa Trainer, Area Sales Representative, Retail Professional

Personal Statement

I believe I would be a valuble team member, standing out among my professional peers through my genuine approch to customer care, attention to detail, and always looking to succeed customers service expectations. I would also include my love and inquisitive nature for all plant based ingredients, and gained industry experience.

I have a real passion for the training and retail, possess very strong organisational and communication skills, I offer genuine approach to customer care, have a positive, enthusiastic attitude and thourogh knowledge of the beauty industry which I love to share with others.

I have a proven ability to work well under pressure, I am a fast learner and work extremely well within team environment.

Seeking work around Leicestershire, UK

Employment History:

November 2011 - Present - International Spa Trainer/Skin Specialist at (most recent employer hidden for confidentiality) Worldwide, USA - United States, (5 Star Hotel Spa)

Duties included:

• Spa treatment trainer
• Retail Trainer
• Account Management
• Assistant Manager
• Spa Therapsit
• Receptionist

Products worked with:

Elemental Herbology

January 2011 - November 2011 - Pre - Opening Reception at Espa Life, Corinthia Hotel, London, UK - United Kingdom, (5 Star Hotel Spa)

Duties included:

Part of Spa Pre- Opening Team

• Pre opening set - up
• Guest relations
• stock control,
• spa bookings,
• membership enquiries,
• guest experiences,
• Guest journeys
• Spa PR

Products worked with:

Espa

January 2010 - December 2010 - Reginal Trainer at Mecca Cosmetica, Melbourne, Australia, (Product Company)

Duties included:

• Retail Trainer
• Retail Sales
• Facial Trainer
• Training attendance admin
• Colleague Training development
• Adinistration

Products worked with:

Perricone

Revive

Darphin

Nude

REN

Dr Brandt

Chantecaille

November 2009 - December 2010 - Area Sales Representative at Korres Natural Products, London, UK - United Kingdom, (Product Company)

Duties included:

• Account trainer
• Account Manager
• PR support
• HR assistance
• Budgets
• Retail Sales

Products worked with:

Korres Natural Products

April 2004 - November 2009 - Spa Concierge at Mandarin Oriental, London, UK - United Kingdom, (5 Star Hotel Spa)

Duties included:

• Spa Guest relations
• Spa Bookings
• ESPA treatments
• Guest journeys
• Money transactions
• Gift Vouchers
• Reception training
• Stock control

Products worked with:

Espa

Comfort Zone

Education and Qualifications:

2003	Melbourne College of Natural Medicine, Australia
	NVQ Level 3 Equivalent Remedial Therapies Oriental Therapies Aromatherapy Herbs

Product Training:

January 2012	Elemental Herbolgy
	London facials wraps scrubs massage
August 2009	Darphin
	London Facials Retail
June 2006	Espa
	Surrey Essential and Advanced treatments

Vocational Qualifications

IT - Word, Excell, Powerpoint, Outlook

Hobbies and Interests

Outside of work, my passions include all things tea, from herbs to teapots, travelling, reading novels, and also animals.

CV created at www.spastaff.com