Curriculum VitaeFemaleD.O.B. 31 July 1981Number of years working in industry:18 years 9 months |
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Candidate ID Number: 12802
Nationality: Serbian, Croatian
Language Skills:
Fluent: English, Serbo-Croatian
Good: Spanish
Basic: Italian, Russian
Permitted to work in: European Union, Serbia , Croatia, UK - United Kingdom
Position Sought: Spa Director, Spa Manager, Assistant Manager
Personal Statement
Good day,
I am highly experienced Spa Manager with Spa Therapist background and over 15 years of International work experience (cruise ships, private yachts, 5* spa resorts in US, UK, UAE, Montenegro, Seychelles, Ireland).
With vast experience, both hands on and supervisory, I believe I would be an asset to your Company. I have pre-opening experience and have lead and train teams of 5 - 25 staff.
I have finished Medical high school for Cosmetologist and CIBTAC College for Spa Management.
EU citizen (Croatia/Serbia), multilingual.
Best regards,
Natasa Jojic
Employment History:
October 2016 - Present - Spa Manager at (most recent employer hidden for confidentiality) Worldwide, Serbia , ( Hotel Spa)Duties included:
Running the worldwide recruitment agency helping connecting employers and staff from spa industry. Also dong the preliminary interviews, offering CV help with a spa staff withouth advance IT skills etc.
September 2019 - March 2021 - Spa Manager at Eccles Hotel, Glengarriff, Ireland, ( Hotel Spa)
Duties included:
Managing entire spa and wellness area
Products worked with:
Voya
November 2015 - November 2017 - Assistant Manager at Atholl Palace, Scotland, Scotland, UK, UK - United Kingdom, ( Hotel Spa)
Duties included:
Massage and beauty treatments, training other therapists in treatments and retail, assisting with staff recruitment, helping Spa manager with all other tasks
Products worked with:
Phytomer
September 2013 - October 2015 - Spa Manager at SanFerence Resort and Residences, Accra, Ghana, (5 Star Hotel Spa)
Duties included:
Overseeing day to day Spa operations including finances, marketing and employees ( making rotas, incentives for reaching targets, training therapists etc), organizing trainings (retail, treatments).
My duties also involved travelling from one SanFerence property in Ghana to another in Montenegro, also visiting Headquarters in Ireland.
Products worked with:
Aromatherapy associates, Elemis
September 2010 - September 2013 - Spa Manager at San Ference Resort & Spa, Sutomore, Montenegro, (5 Star Hotel Spa)
Duties included:
Managing the spa operations from pre opening, leading the team of 15 therapists, creating spa menus and spa protocols, training all new staff, managing spa finances and stock orders.
Products worked with:
Elemis, Aromatherapy associates
March 2009 - August 2010 - Spa Manager at `Princess` 4* Conference hotel and Spa, Bar, Montenegro, ( Hotel Spa)
Duties included:
Supervising spa receptionists and two other therapists, in charge of stock intake, implementing Microsoft Office skills in designing Spa fliers, massage/beauty treatments
January 2008 - February 2009 - Senior Therapist at Atmosphere Day spa, Telluride, Colorado, USA - United States, (High Street Salon)
Duties included:
Assisting Spa manager in making weekly rota for therapists, performing therapist duties: massage, body treatments, facials, conducting retail trainings.
March 2005 - December 2007 - Massage Therapist at Carnival Cruise Line, Worldwide, USA - United States, (Cruise Ship)
Duties included:
Massage, face and body treatments, retail
Education and Qualifications:
| 2015 | Canada |
| CIBTAC/BABTAC Spa Management College |
|
| 2003 | Steiner Academy |
| Certificate Hot Stone Massage, Aroma Spa Ocean Wrap, Indian Scalp Massage, Aromatherapy |
|
| 2000 | Medical high school |
Esthetic care Excellent Massage (practical) Excellent
|
|
| 1998 | `Professional` |
Swedish massage Sport massage Therapy sciatica massage Manual lymaphatic drainage Anticellulite massage |
Product Training:
| February 2005 | Elemis |
Steiner Academy, London UK Use of face and body products in treatments, active ingredients and effects in treatment, retail. |
Vocational Qualifications
First aid
STCW - seamen course
Microsoft office
Micros/Fidelio/SpaSoft/Opera+/Concept
Hobbies and Interests
I love swimming,mountain hiking, travel, music events, networking..