Curriculum VitaeFemaleD.O.B. 26 February 1981Number of years working in industry: 12 years 8 months |
Candidate ID Number: 68319
Nationality: South African
Language Skills:
Fluent: English
Permitted to work in: South Africa
Position Sought: Spa Consultant, Regional Senior Manager, Spa Director, Spa Manager, Salon Manager
Personal Statement
Seeking work in international locations and cruise ships
Employment History:
April 2016 - March 2024 - Spa Director at (most recent employer hidden for confidentiality) Dar Es Salaam , Tanzania, (High Street Salon)Duties included:
Owner/Director and !Lead Therapist responsible for all areas of the business operations and ensuring that our salon maintains and delivers the best and most professional services in this country.
Products worked with:
Matis & Essel
July 2011 - April 2016 - Spa Manager at Singita, Mara, Tanzania, (5 Star Hotel Spa)
Duties included:
Drive the broader goals of the company, in terms of the spas, by planning and implementing Strategic Management Plans.
2. Recruitment, management and training of the spa therapists in line with the Singita Standards of Excellence.
3. Monitor and evaluation of all spa services and facilities offered, in line with Singita Standards of Excellence.
4. Effective guest interaction to enhance guest satisfaction.
5. Effective management of staff spa treatments.
6. Effective management of all spa facilities at each lodge and ensuring all administration is completed timorously.
7. Administration of orders to minimize shortages, wastage and effective stock control in accordance with the allocated budget.
8. Ensuring that the cleanliness and hygiene of the spa and gym facilities is of the highest standard.
9. Ensuring all spa and gym equipment is used correctly and maintenance in good working order.
10. Communication between the spa therapists and lodge management to ensure the guest’s needs are continually dealt with and met accordingly.
11. Achieving service excellence through teamwork
Products worked with:
Matis, Dermalogica, Babor, Gatineau,
Essel, Africology. Healing Earth, Phytomer etc..
Career Break - Establishing a business - www.mandalawellness. groupEducation and Qualifications:
| 2000 | Camelot International |
| Certificate Health & Skin Care Therapy Hot Stone Therapy Lomi Lomi Massage Permanent Makeup Aesthet Xpert Peel & Microneedling |
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| 1998 | Batswaana Commercisl Secondary School |
Matric |
Product Training:
| July 2019 | Essel |
SDV Pharmaceuticals [Essel Head Office] All Skin Care Lines Facial Treatment Body Products All Treatments Aesthetic Treatments Micro- needling |
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| August 2016 | Matis -Beauty Expert |
Twincare International [Matis Head Office in South Africa]
All Skin Care Lines Facial Treatment Body Products All Treatments
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| April 2011 | |
Babor [Babor Head Office] South Africa All Skin Care Lines Facial Treatment Body Products All Treatments |