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Curriculum Vitae
Female
D.O.B. 20 December 1995
Number of years working in industry: 9 years 4 months
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Candidate ID Number: 83039
Nationality: Lithuanian
Language Skills:
Fluent: English, Lithuanian
Permitted to work in:
European Union, UK - United Kingdom
Position Sought:
Massage Therapist, Receptionist
Personal Statement
Having a friendly personality, strong customer service and experience in a leisure industry, has allowed me to engage with customers and employees easily. I enjoy helping people and providing support by using my communication skills to provide information or working together with the team to develop the best solution for a given task.
Being a determined individual and having a can-do attitude is key, as I believe any task given should be completed promptly and efficiently to the best of my ability. Furthermore, I have a strong work ethic and desire to succeed; this encourages to push myself into learning new skills and developing myself as an individual to becoming a greater asset to the company.
Employment History:
October 2017 - Present - Receptionist
at
(most recent employer hidden for confidentiality)
London, UK - United Kingdom, (Health Club)
Duties included:
- Providing a high standard level of customer service and product knowledge for sale
- Possessing key responsibilities for booking customers onto classes, activities and birthday parties
- Responding to customer enquiries via the telephone in a friendly and timely manner
- Knowledge of company's main booking system (Legend Club Management System and Course Pro System)
- Working independently and when necessary reporting any customer issues to the duty manager
- Resolving customer queries in a professional and polite manner, whilst remaining calm when dealing with more challenging customers at hand
- Administrative duties including answering emails, sending out marketing material to promote upcoming events or product deals
February 2019 - June 2019 - Massage Therapist
at
Massage Therapist at N&N Joesph ,
South Kensington, UK - United Kingdom, (High Street Salon)
Duties included:
- Catering different massage techniques towards the client's needs and comfortability
- Offering massage services such as; Swedish Massage, Relaxation Massage, Sports Massage and Couples Massage
- High energy, reliable and positive attitude
- If appropriate offers advice to clients about after care of the skin or muscle
- Passionate about learning new techniques and striving for new knowledge in the industry
- Gained client satisfaction through positive reviews and clients rebooking to have another treatment
February 2016 - February 2017 - Retail Professional
at
Primark,
London, UK - United Kingdom, (Product Company)
Duties included:
- Efficiently using specialist retailing software during product transactions
- Trustworthy of handling a large sums of cash during opening shifts and cash-ups
- Good numerical skills with the ability to manually calculate costs without error
- Maintaining high standards of display and visual merchandising to ensure the store is well presented
- Fully aware of security issues concerning stock relation of shoplifting, leakages and theft
Education and Qualifications:
| 2019 |
Maple
41 Station Road
Harrow |
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Diploma Hot Wax Diploma
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| 2018 |
Beautec Beauty Academy Loughton |
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YMCA Level 3 Diploma Certificate Sports Massage Therapy
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| 2014 |
Ernest Bevin College |
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Double Travel and Tourism (Grades A*/A)
Media (B)
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| 2012 |
Chestnut Grove |
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Eight GCSE’s including Mathematics (C) and English (B)
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Vocational Qualifications
Gymnastics Level 1
Reiki Level 1
Hobbies and Interests
My hobbies/interests are: cycling, swimming, reading, sports. I enjoy activties which are fun and healthy for the body. Having a nice spa day or even going out for a walk in nature.
CV created at www.spastaff.com