Curriculum VitaeFemaleD.O.B. 22 November 1990Number of years working in industry:5 years 2 months |
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Candidate ID Number: 37101
Nationality: British
Language Skills:
Fluent: English
Basic: Spanish, French
Permitted to work in: UK - United Kingdom
Position Sought: Spa Manager, Salon Manager, Spa Co-ordinator, Assistant Manager, Head Therapist, Treatment Manager / Spa Trainer, Senior Therapist, Beauty Therapist, Skin Clinic Therapist, Massage Therapist, Holistic Therapist, Receptionist
Personal Statement
I belive effective communication to be the foundation to sucess within all establishments. I have acquired Excellent comunication skills which has given the ability to function on own initative and as part of a team.
Seeking work in national and international locations
Employment History:
July 2015 - June 2016 - Assistant Manager at (most recent employer hidden for confidentiality) Celebrity Cruise Lines, (Cruise Ship)Duties included:
Assist in Management of a team of 32 staff,
team trainings on sales, treatment procedures, customer service, effective communication, plus safety and hygine.
in charge of work rota for all team and to comply with MLC policys.
stock control - inventory, rotation, emergency stock orders.
Maintenance of Spa, Salonand fitmess center.
target setting and goals for team and follow up.
Staff appraisals and warnings in some cases.
standing in as Spa Director in times of Spa Directors absence.
Products worked with:
Voya,
Environ,
Luzern
Red Flower,
Kerastase,
Moroccan Oil.
October 2014 - May 2015 - Spa Manager at Steiner Trans Ocean, USA/ Carribean/ Europe, (Cruise Ship)
Duties included:
Sole Responsability onboard for Spa, Salon & Fitness Center.
Reporting daily, weekly to head office via emails conferance calls.
Keeping profesional relationships with onboard management and crew.
working with all ship revenue areas to cross promote and enhance overall sales on cruise line.
staff development.
guest interaction, comunicating with guest best treatments exclusive offers, dealing with any guest enquiries/complaints within a timely and effective mannor.
stock - inventory, rotation, orders.
team work rota.
target planning and forasting.
Products worked with:
Elemis,
Ionithermie,
La Therapie,
Bliss,
December 2011 - September 2014 - Senior Therapist at Steiner Trans Ocean, USA/ Carribean/ Europe, (Cruise Ship)
Duties included:
Deliver Exceptional Service to all Guests.
Following all correct procedures.
Time Management.
Sales.
Consultation, Homecare advice to best treat their needs.
Participating in All Team trainings.
Adhearing to all rules and regulations.
Reception Duties.
Promoting Spa at events.
Products worked with:
Elemis,
La Therapie,
Inoithermie,
Bliss.
December 2010 - November 2011 - Massage Therapist at Q Hotels, Stretton , Warrington, UK - United Kingdom, (5 Star Hotel Spa)
Duties included:
All Beautyand Massage treatments.
Tours of health club facilities to all guest upon arrival.
Reception Duties.
Interact wich bot day visitors and regular visitors building rappor and introducing treatments of spa to them.
Consultations, homecare solutions.
general cleaning of spa and surrounding areas.
tke part in all training sessions.
Products worked with:
Elemis,
St Tropez,
Guinot,
Jessica,
Education and Qualifications:
| 2016 | Celebrity Cruise Lines |
| Certificate Crowd Management Security Awareness Basic Safety Training STCW Training
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| 2014 | Steiner Training Academy, London |
| certificate - Steiner Management training course - Spa Management 5 Day advanced course
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| 2011 | Riverside College; Widnes England. |
| Level 3 Diploma in Complemantry therapies techniques
NVQ Level 3 in Beauty Therapy
Level 3 Diploma in anatomy and physiology
Level 3 Diploma in Health, Safety, security and employment standards
Level 2 Certifercate in Nail Technology
Level 2 aw Level 3 Diploma in Complementary Therapies Techniques - principles and practices of complemenary therapies - provide body massage for complemantary therapies - provide aromatherapy for complementary therapies - provide reflexology for complemantry therapies - health, safety and hygine for complemantry therapies - knowledge of anatomy, physiology and pathologys. NVQ Level 3 in Beauty Therapy - improve the apperance of the skin using micro dermabrasion - contribute to the financial effectiveness of the business - ensure your own actions reduce the risks to health and safety - epilate the hair folicle using diathermy, galvanic and blend techniques - improve body condition using electro therapy - improve face and skin condition using electro therapy - promote additional products or services to clients - provide head and body massage treatments. Level 3 Diploma in Anatomy and Physiology - exhibit knowledge of anatomy and physiology of skin and hair - exhibit knowledge of blood and lymphatic systems - exhibit knowledge of digestive and excretory systems - exhibit knowledge of endocrine and reproductive systems - exhibit knowledge of muscles and nervous system - exhibit knowledge of respiratory and olfactory system - exhibit knowledge of skeleton and joints. Level 3 Diploma in Health, Safety, Security and Employment Standards - support employment standards - support health, safety and security in the workplace. NVQ Level 2 Certifercate in Nail Technology - provide manicure treatments - provide a nail technology service (acrylic nails) Level 2 Award in Understanding Health Improvement |
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| 2009 | St. Helens College |
| NVQ Level 2 in Beauty Therapy (VTCT) NVQ Level 2 in Beauty Therapy - improve and maintain facial skin condition - extend maintain and repail nails ( Gel Nails) - provide eyelash and eyebrow treatments - remove hair using waxing treatments - provde manicure treatments - provide pedicure treatments - ensure your own actions reduce the risks to health and safety - promote additional products or services to clients - denelop and mainttain your effectiveness at work. |
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| 2007 | Prescot School |
GCSE's Maths, English, Science, French, Drama, Physical Education, Humanities. OCR's Level 2 Keyskills in Communication Level 2 Keyskills in Literacy |
Product Training:
| November 2013 | La Therapie |
Steiner Training Academy, London. La Therapie skin care Treatment procedures product uses skin care seminars on specific skin conditions Contra indications
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| January 2013 | Elemis Phase 1 - Face and Body |
Steiner Training Academy, London. Elemis facials - - Tri Enzyme Facial - Pro Collagen Quartz lift Facial - Oxydermy Facial Elemis Body - - Seawead Wraps - Lime & Gingel Salt Glow Scrub - Face & Body Sensation - Deep tissue massage - Bamboo Massage |
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| December 2011 | Ionithermie |
Steriner Training Academy, London. Ionithermie Cellulite reduction treatments, tretment procedures, Contra indications, Treatment timings, health seminars on detoxification, before and after home care, Duration of homecare, Cellulite stages and effects on body.
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Hobbies and Interests
reading many books and health studys, cycling and swimming.