Curriculum VitaeFemaleD.O.B. 08 April 1971Number of years working in industry:18 years 0 months |
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Candidate ID Number: 24090
Nationality: British
Language Skills:
Fluent: English
Good: Spanish
Basic: German
Permitted to work in: UK - United Kingdom
Position Sought: Spa Consultant, Spa Manager, Salon Manager, Spa Co-ordinator, Assistant Manager, Head Therapist, Treatment Manager / Spa Trainer, Senior Therapist, Beauty Therapist, Massage Therapist, Holistic Therapist, Complementary Practitioner, Complementary Therapist, College Tutor
Personal Statement
I have worked as a Therapist and Trainer providing holistic and beauty therapies, and workshops/training courses since 1994 in the UK, Spain and Caribbean. Workplaces include my own practice with private clients and occasional work at Manchester Airport Cloud Nails, salons, day spas, spa hotels, gymnasiums, a GP practice, community wellbeing projects with long term carers, the elderly and people with mental and physical health conditions, pamper parties (ages 5 upwards) and corporate events.
Additional experience has involved fundraising, coordination and delivery of grant-funded complementary therapy community projects for people in need, for which I have raised a total of £25k to date
Seeking to work in the UK and International Locations
Employment History:
January 2011 - Present - Salon Manager at (most recent employer hidden for confidentiality) Manchester, UK - United Kingdom, (Home/Mobile)Duties included:
Therapy
Carrying out client consultations and feedback sessions
Maintaining confidentiality and dealing diplomatically with sensitive issues
Ensuring client care, comfort and safety at all times
Applying equal opportunities and demonstrating awareness of and sensitivity to diversity issues
Providing a range of holistic and beauty therapy treatments
Following health, safety and hygiene standards
Providing post-treatment and after care advice
Retail of holistic and beauty therapy products
Liaising with health and social care professionals
Completing and updating Health and Safety Risk Assessments
Training
Design, delivery and evaluation of introductory therapy training courses
Organising courses – printing manuals, preparing products and equipment required, sending correspondence to students, finding models for students etc
Delivery of Beauty Guild Certified courses (Swedish Massage, Beauty Facials, Manicure, Pedicure, Indian Head Massage, Hot Stone Massage, Reiki, Holistic Facial Massage, Warm Waxing, Lash and Brow Treatments, Lash Perming, Hopi Ear Candling, Holistic Aromatherapy Massage)
Arranging catering and refreshments
Advertising and Promoting courses
Administration and Finance
Following client care procedures regarding bookings, completion of client records
Processing product and equipment orders
Sourcing products, consumables and equipment
Managing and monitoring stock levels – products, consumables, equipment and proforma paperwork e.g client records, aftercare advice
Liaising with sales representatives
Arranging venues and catering
Responding to queries via email and telephone
Managing appointment system
Scheduling the annual calendar for courses
Organising Pamper Parties – liaising with customers, arranging treatment schedule, recruitment of temporary therapists
Updating website – using Mr Site and Create
Controlling all aspects of finances, include cashing up, banking, invoice payments, monitoring and recording of expenditure and sales, budget control including managing grants for community projects
Creation of Fundraising strategy
Fundraising for community projects – total to date £25,000
Monitoring and Evaluation of community projects
Marketing
Creation and delivery of marketing strategy
Design of publicity and promotional items e.g flyers, business cards
Distribution of promotional material and news – post, email, social media sites including Facebook, Twitter, Pinterest, Hootsuite and Tweetdeck
Creation and maintenance of customer database for mail-outs
Writing and distributing newsletter – using Mail Chimp
Networking with relevant partner agencies
Liaising with local media
Writing editorial advertising features and press releases
Website promotion – online adverts
Website search engine optimisation
Products worked with:
Elemis, Guinot, Gatineau
OPI, CND Shellac and Vinylux
February 2008 - Present - Treatment Manager / Spa Trainer at Inspire Therapy Training, Manchester, UK - United Kingdom, (College)
Duties included:
Training
Design, delivery and evaluation of introductory therapy training courses
Organising courses – printing manuals, preparing products and equipment required, sending correspondence to students, finding models for students etc
Delivery of Beauty Guild Certified courses (Swedish Massage, Beauty Facials, Manicure, Pedicure, Indian Head Massage, Hot Stone Massage, Reiki, Holistic Facial Massage, Warm Waxing, Lash and Brow Treatments, Lash Perming, Hopi Ear Candling, Holistic Aromatherapy Massage)
Arranging catering and refreshments
Advertising and Promoting courses
March 2015 - Present - Beauty Therapist at Macdonalds Hotel, Manchester, UK - United Kingdom, ( Hotel Spa)
Duties included:
Carrying out a full range of Holistic and Beauty Treatments within a very tightly timed schedule
General Housekeeping of the treatment rooms and guest "chill out" areas
This is temporary, casual work via a recruitment agency.
Products worked with:
Elemis
November 2014 - September 2015 - Nail Technician at Cloud Nails, Manchester Airport, (High Street Salon)
Duties included:
OPI Gel Polish and Regular Polish Manicures and Pedicures
Retail of OPI Nail Products
Reaching Sales Targets
End of Day Cashing Up
General Housekeeping
Airport Security Duties as this was an airside Nail Bar at Manchester airport
Products worked with:
OPI Gel Polish and Varnish
Education and Qualifications:
| 2015 | Various Colleges |
| Diplomas and Level 3 Magnified Healing 1994 Reiki 1, 2 and Masters 1996 to1998 VTCT Diploma in Aromatherapy 1999 VTCT Diploma in Reflexology 1999 VTCT Diploma in Indian Head Massage IIHHT 2000 Metamorphic technique 2000 Diploma in Corporate Stress 2001 Biosun Hopi Ear Candling 2001 No Hands Massage 2002 Reiki advanced practitioner 2002 Auricular Reflex 2002 VTCT Diploma in Baby Massage IIHHT 2002 Bach Flower Remedies 2003 Training the Trainer certificate level 3 – Open College Network 2003 Group Skills 2006 Holistic Facial Work 2007 Natural Face Lift Massage 2007 Body Wrap Treatments 2008 Ayurvedic Face and Body Treatments 2008: Shirobhyanga – Head, Neck and Shoulder massage Shirodhara – Third Eye Drip with Marma point Facial Massage Udvartana – Exfoliation and Slimming Therapy Mukhaghyanga – Ayurvedic Facial Massage Abhyanga – Full Body Massage Pinda Sweda – Herbal Bolus Massage Padabhyanga – Foot and Leg Massage Bamboo Massage 2007 Manicure & Nail Enhancements (acrylic and gel) certificate 2007 Pedicure certificate 2007 Hot Stone Therapy certificate 2007 Body Wraps 2008 Threading 2009 Warm Waxing 2009 Crystal Healing 2009 Eye Lash and Eyebrow Treatments 2010 Access the Bars 2012 Individual Eyelash Extensions 2012 Spray Tan 2013 Electrical Facial Treatments 2013 Certificate in Personal Coaching 2014 Clinical Weight Loss Coach Diploma 2014 Nutrition and Health Level 2 2014 Make Up Artistry 2014 General Security Awareness Training - for working in restricted areas of the Airport 2014 – valid until 27/10/2019 |
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| 1989 | Bredbury Comprehensive |
A Levels: German D, Sociology A, General Studies D, English Literature B O Levels: Mathematics C, English Language A, English Literature B, Economics B, German A, Art B, RSA Typing Level 1, Biology A |
Vocational Qualifications
IT Skills: Word, Excel and Publisher, Emails, Internet, Social Media marketing, email newsletters
Hobbies and Interests
Gardening, Crafting, Walking, Dancing