Curriculum VitaeFemaleD.O.B. 07 December 1995Number of years working in industry: 10 years 7 months |
Candidate ID Number: 23734
Nationality: British
Language Skills:
Fluent: English
Permitted to work in: UK - United Kingdom
Position Sought: Assistant Manager, Head Therapist, Senior Therapist, Massage Therapist, Holistic Therapist, Area Sales Representative, Spa therapist
Personal Statement
- People management, leadership, motivation and mentoring limited resources and to tight operational and financial deadlines
- Project Management/Operations planning; for up to 35 persons and organising overseas major events
- Excellent communication and interpersonal skills; reporting to the MD and other business stakeholders/partners
- Analysis and problem solving; delivering continuous improvement and sustainable change
- Strong proven stakeholder management skills
- Fluent and well-established communication skills
- Proven business/contract negotiations experience
- Strong Team Player with a ‘can do’ attitude than can overcome any scenario
- An accomplished multi-tasker
- Always delivers on time and within budget that exceeds expectations.
Employment History:
May 2018 - Present - Customer Support Associate at (most recent employer hidden for confidentiality) Glasgow , UK - United Kingdom, (Home/Mobile)Duties included:
Customer Support Associate for the largest independent supplier of contract sterilisation in the United Kingdom and Ireland, covering 12 countries with over 400 clients. My key responsibilities are: -
- Stretch people manager role for the Customer Support Team
- Accountable for Customer proposals, contracts and distribution agreements
- Responsible for the day to day Customer Contact and the on-going relationship management throughout the projects
- Overall responsible for all Event Organisations – travel, conferences and Customer meetings
- Attend overseas conferences with key focus on generating new customers.
March 2018 - May 2018 - Yard Supervisor at Avonside XC, Falkirk, UK - United Kingdom, (Home/Mobile)
Duties included:
Sole charge of yard and horses while owners away on holidays as well as day-to-day work. During this time also looked after Strawberry Fields Equestrian which is my own equine business where I bring on horses in schooling or backing livery as well as sales livery where I train the horse to the clients’ requirements and deal with potential buyers. I also groom at competitions and cover holidays for all types of yard and clients with diverse requirements.
July 2017 - February 2018 - Spa Therapist at Sheraton , Edinburgh , UK - United Kingdom, (5 Star Hotel Spa)
Duties included:
- Spa therapist
- Carry out a variety of treatments with confidence and competence
- Communicate with people of all levels throughout the company
- 5* Customer service
- ESPA essential treatment trained and pre/post-natal treatments
- Helping maintain high levels of appearance expected for a 5* hotel and spa.
Products worked with:
ESPA
October 2015 - August 2017 - Massage Therapist at Art de la Beaute , Central Scotland , UK - United Kingdom, (Home/Mobile)
Duties included:
Art De La Beaute is my own massage therapy business, which has been a huge learning curve for me. It has helped me understand and appreciate the effort and dedication required for running your own business – meeting clients’ specific requirements, time scales, financial management, stock management, advertising and sales.
February 2015 - June 2015 - Spa Therapist at MacDonald Hotels , Falkirk, UK - United Kingdom, ( Hotel Spa)
Duties included:
- Spa therapist
- Carried out a variety of treatments with confidence and competence
- Communicate with people of all levels throughout the company.
Products worked with:
Elemis
Education and Qualifications:
| 2015 | Mary Reid International Spa Academy |
| NVQ level 2 and 3
ITEC - beauty specialist and facial electricals
CIDESCO - beauty and spa therapist
ITEC - Body (awaiting results) Mary Reid Spa and Beauty therapist included: Indian Head massage, Hollistic massage, deep tissue massage, body masks and wraps, exfoliation, body electricals, facials, facial electricals, facial massage, tinting, manicures, pedicures, introduction to aromatherapy |
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| 2014 | Mary Reid Spa Academy |
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| 2012 | St.Mungos High school |
Mathmatics - intermediate 2 - A English - Standard Grade - 3 Geography - Standard Grade - 2 French - Standard Grade - 3 Biology - Standard Grade - 3 Chemistry - Standard Grade - 3 Home Econmics - Standard Grade - 3 Duke of Edinburgh - Bronze and Silver award |
Vocational Qualifications
HNC in equine studies
Hobbies and Interests
Hill walking, Horse riding, running and the gym.