Curriculum VitaeFemaleD.O.B. 29 May 1983Number of years working in industry:18 years 3 months |
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Candidate ID Number: 21104
Nationality: British
Language Skills:
Fluent: English
Permitted to work in: Norway, Malta, Luxembourg, Italy, Ireland, Germany, France, Finland, Denmark, UK - United Kingdom
Position Sought: Fitness Professional, Yoga / Pilates Teacher, Swim / Aqua Fit Teacher
Personal Statement
Excellent fitness professional looking to commit to an exciting new role.
Employment History:
July 2014 - Present - Fitness Manager at (most recent employer hidden for confidentiality) London, UK - United Kingdom, (Health Club)Duties included:
Job Title - Fitness Manager
To ensure the provision of the Fitness facilities, operating within agreed budgets and to standards of quality and customer service.
To liaise with the Operations Director, Managing Director, Sales Manager, and Membership Manager to generate membership sales and increase membership retention.
Responsible for monitoring, measuring and reporting membership and user retention within the fitness facilities to the Operations Director.
To provide regular fitness revenue expenditure and staff rota forecasts for use by the Operations Director, for monitoring and budgeting purposes and input into the overall Centre’s budget.
To monitor closely the financial performance of the fitness facility (in particular membership sales/retention), identifying and taking action on problem areas, when necessary and advising the Operations Director as appropriate.
To actively participate in ‘Month End Performance Reviews’ with the Operations Director.
To provide the highest standards of customer care and service by ensuring all employees adhere to the standards.
To handle complaints and incidents.
To ensure that all equipment within the facility is maintained to safe and usable standard and new equipment is purchased as necessary to ensure provision of programmes at all times.
To maintain an awareness of trends and new developments in the fitness industry to ensure that the services offered respond to industry needs.
To maintain a safe working environment for both customers and staff. Identifying areas of concern and reporting these, as appropriate to the Operations Director.
To teach a range of Group Exercise classes to maintain contact with customers.
As a Manager, you are responsible, in the first instance, for the welfare of your staff whilst at work. Changes in an employee’s performance, attitude, attendance etc should be raised confidentially with the employee and action, as necessary, agreed.
To carry out disciplinary action to the authorised level of oral warning, in accordance with the Fitness Mosaic procedure.
To recruit, train and supervise staff, including managing staff rotas.
To ensure that all staff under his/her direction are briefed regularly on matters relating to the Centre as a whole, operations generally and facility issues as necessary.
December 2013 - July 2014 - Fitness Professional at Canyon Ranch Spa Club, Southampton, (Cruise Ship)
Duties included:
Fitness classes - running club, spin, yoga, step, aerobics, body conditioning, circuits, bootcamp, aqua aerobics.
Personal Training
Fitness Seminars
Body Assessments
Products worked with:
N/A
November 2006 - December 2012 - Fitness Professional at Freelance instructor, Kent, UK - United Kingdom, (Health Club)
Duties included:
Teaching a range of fitness classes
Personal Trainer
Studio Coordinator
5 years Freelance - 2006-2012, 1 year Australia 2013, 7 months cruise ship - 2014
Products worked with:
N/A
Education and Qualifications:
| 2006 | Coventry University |
| Degree Dance |
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| 2006 | Coventry University |
BA (hons) Degree 2.1 |