Curriculum VitaeFemaleD.O.B. 03 November 1977Number of years working in industry:9 years 5 months |
 |
Candidate ID Number: 20031
Nationality: British
Language Skills:
Fluent: English
Permitted to work in: UK - United Kingdom, UAE - United Arab Emirates
Position Sought: Spa Consultant, Treatment Manager / Spa Trainer, College Tutor
Personal Statement
I am a friendly, motivated and confident individual that thrives on providing excellent customer service within a demanding and challenging environment. I possess strong negotiation and interpersonal skills and have the ability to communicate at all levels whilst exercising tact and diplomacy. I am highly organised and flexible with productive time management skills. My strengths include the ability to work using my own initiative as well as part of a team.
Seeking to work in the UAE
Employment History:
November 2011 - April 2014 - Freelance MUA/ Trainer at (most recent employer hidden for confidentiality) Surrey, UK - United Kingdom, (Home/Mobile)Duties included:
Working as a freelance Make-Up artist, having trained in high fashion make up techniques at world renowned Brushstrokes school in Surrey, London.
Bridal make-up
Make-up for photoshoots, working alongside modelling agencies & photographers.
Training masterclasses for events, pamper evenings.
Running kids princess pamper parties.
Products worked with:
Wide range of Make-up houses, Mac, Nars, Sephora, Chanel, Lancôme, Bare Minerals, Glo Minerals, Bobbi Brown,
July 2008 - November 2011 - Clinic Manager & Specialist Trainer at Renew Medica, Surrey, UK - United Kingdom, (Skin Clinic)
Duties included:
-Acquisition & Retention of clients through CRM system
-Delivery of monthly/quarterly targets & clinic objectives
-Organising promotional events
-Liasing with HR & Training dept to organise new/refresher training
-Responsible for implementing & training all new employees across 14 available clinics on front of house duties/computer systems.
-Assessing all staff throughout training sessions & relaying relevant feedback to head office.
-Stock taking / Ordering, Budgeting and organising clinic rota's.
Products worked with:
Clarin's, Dkin Ceuticals, Ren, Glo Minerals, Aromatherapy Associates, Obagi, Barielle,
Espa, GM Collin,
Career Break - Maternity/Paternity leaveApril 2007 - July 2008 - In flight beauty therapist & part time trainer Virgin Atlantic at Virgin Atlantic, Onboard Virgin Atlantic flights-service provided for Upper Class Passengers UK based, UK - United Kingdom, (5 Star Hotel Spa)
Duties included:
Awarded with highest achiever award at the end of training/wings ceremony.
Training new recruits in grooming, in line either uniform standards.
Training new recruits on treatments provided onboard & product lines.
Whilst onboard, provided a wide range of luxury onboard treatments to all Upper Class passengers.
(This service was discontinued, hence being offered redundancy at this point)
Products worked with:
Aromatherapy Associates & Barielle
July 2002 - December 2005 - Emirates Airline cabin crew at Emirates Airline, Dubai , UAE - United Arab Emirates, (5 Star Hotel Spa)
Duties included:
Worked as cabin crew for Emirates Airline, promoted to business class.
Involved in/member of the elite business promotional team, acting as a brand ambassador respresenting the company at various promotional events globally
ie-Melbourne cup, York races, inaugural Glasgow flight, opening of new lounges etc
Products worked with:
N/A
April 1999 - September 2001 - Head Therapist at Clarins Uk, London, UK - United Kingdom, (High Street Store)
Duties included:
Performed extensive range if Clarin's treatments.
Promoted to Head therapist, leading a team of 4 therapists.
Commercial awareness & understanding need to generate profit, driving targets, implementing incentives.
Reviewing any training requirements.
Invited to join Assoiciate team, as mobile therapist visiting various London salon/stores to motivate, support & develop therapists.
Organising promotional events/activities in-stores & externally.
Products worked with:
Clarins
Career Break - University to obtain Degree in Business AdministrationEducation and Qualifications:
| 2002 | University of Paisley |
| Degree BA Business Administration BA in Business Administration |
|
| 1996 | Central College of Commerce |
HND Beauty Therapy |
|
| 1994 | St Brendan's high school |
8 x Standard Grades & 3 x Higher Grades (English B, Biology C, Art & Design B) |
Product Training:
| July 2008 | Ren, Obagi, Skin Ceuticals, Glo Minerals |
| Renew Medica Head office, London Individual product & treatment training days with product houses. Continual refresher & new product launch training days. |
|
| April 2007 | Aromatherapy Assoiciates & Barielle |
| Virgin Atlantic-training centre Full product training |
|
| April 1999 | Clarins |
| Central London, Cavendish Place. Fully trained on all Clarins treatments & products-(Paris Methods Facials etc) |
Vocational Qualifications
E-learning training & development qualifications.
Premiere Spa trained.
Annual First Aid/aviation training.
Hobbies and Interests
Yoga, fashion, reading, socialising and spending time with my family.