Curriculum VitaeFemaleD.O.B. 06 January 1986Number of years working in industry:14 years 2 months |
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Candidate ID Number: 182893
Nationality: Filipino
Language Skills:
Good: English
Basic: Spanish, Arabic
Permitted to work in: Philippines
Position Sought: Spa Manager, Salon Manager, Senior Therapist, Skin Clinic Therapist, Receptionist, Admin Staff
Personal Statement
I have a strong background in spa.management ,spa receptionist and skin specialist and having a passion in creating exceptional customer experiences.
Over the years, i have gained experienced in managing spa operations,including staff supervision, customer service ,marketing and even inventory management. My experienced has equipped me with the skills to.mange day-to-day operations,motivate leadership,answerinf phone calls as I am also taking responsibilities aa a receotionist,skin specialist and in marketing, spa social medias driving revenue growth.
I aim to facilitate engaging and professional client interaction that foster critical thinking , excellent customer service and problem solving skills.
Seeking work in international locations and cruise ships
Employment History:
June 2011 - August 2025 - Marketing and Collection Supervisor at (most recent employer hidden for confidentiality) Ilocos Sur, Philippines, (Product Company)Duties included:
*upervise marketing activities and implement strategies to promote life plan insurance.
*Lead and guide agents in client prospecting, presentations, and policy sales.
*Monitor premium collections, ensure timely payments, and follow up on delinquent accounts.
*Prepare reports on sales performance, collections, and market trends.
*Train, support, and motivate the team to achieve marketing and collection targets.
Maintain strong client relationships and ensure compliance with company policies
Products worked with:
Life Plan Insurance
May 2023 - May 2025 - SPA Manager, Receptionist, Admin Staff and Skin Specialist at FLOWER BEAUTY LLC, Madinat Sultan Qaboos Muscat, Sultanate of Oman, Philippines, (Day Spa)
Duties included:
SPA MANAGER/SPA RECEPTIONIST/ SKIN SPECIALIST
SPA MANAGER
Oversee operations and boost service quality to gain high client return rates.
Ensure clients satisfaction by training and mentoring staff to enhance their skills.
Establish a strong suppliers relationship, resulting in cost reduction without compromising service standards.
SPA RECEPTIONIST
Manage client reservations and reception desk operations, as well as the POS and client payments
Respond clients calls, emails and messages to address inquiries, solve problems and provide service information..
SKIN CARE SPECIALIST
Analyze skin clients condition
Examine the clients reactions products and recommend specific treatments.
Recommend products to the clients skin tyoe and treatments needed
Products worked with:
SRS Skin Rejuvenation Solution- Belgium
KLAPP- Germany
GUINOT- France
CASMARA- La Cañada- Paterna
THALGO- France Marine Ingredients
March 2017 - March 2023 - Receptionist and Skin IPL/laser Specialist at AL lilac Beauty Center And Spa, Muscat, Philippines, (Day Spa)
Duties included:
Receptionist*
*Greet and assist clients and visitors in a professional manner.
*Answer calls, emails, and inquiries; manage appointments and schedules.
*Maintain reception area, records, and handle basic administrative tasks.
*Coordinate with staff and departments to ensure smooth operations.
*Process payments and support customer service needs
Skin IPL /LASER Specialist*
*
*Perform advanced facial and skin treatments tailored to client needs.
*Operate IPL/laser machines safely for hair removal and skin rejuvenation.
*Assess skin conditions and recommend appropriate treatments/products.
*Educate clients on skincare routines, aftercare, and treatment results.
*Maintain treatment records, ensure hygiene, and follow safety protocols
Products worked with:
SRS Skin Rejuvenation Solution- Belgium
KLAPP- Germany
GUINOT- France
CASMARA- La Cañada- Paterna
THALGO- France Marine Ingredients
DR. RENAUD- Canada
CARBOXY Co2 gel- Korean
for IPL and Laser
BIOTECHNIQUE AVANCE( CPL6)
December 2012 - January 2017 - Sales Team Leader at St. Peter Life Plan Insurance, Philippines, Philippines, (Product Company)
Duties included:
*Lead, motivate, and coach sales agents to achieve individual and team targets.
*Develop sales strategies and monitor performance through regular reports.
*Conduct training and product knowledge sessions for new and existing team members.
*Assist agents in client presentations, policy explanations, and closing sales.
*Ensure excellent customer service and compliance with company policies and insurance regulations.
Products worked with:
Life Plan Insurance
Education and Qualifications:
| 2025 | NC II tesda ilocos sur school Receptionist and skin specialist at Alkhuwair muscat Oman Al lilac beauty center.and spa Hydracool at alkhuwair al lilac baeuty center and spa |
| NCII 2016 Tesda⁸
Receptionist and skin specialist 2023
Zulfa albarwani Llc
Hydracool
NC II beauty care. Receptionist certificate. Skin specialist cerrificate Hydracool medica training |
|
| 2004 | Pines City Colleges,TESDA,NC IICPSP |
PINES CITY COLLEGES n/a NC II CPSP |
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| 2002 | PINES CITY COLLEGES |
I dont have the certificates college time subjects and levels But..i do have NCII beauty care course and CPSP course.. |
Product Training:
| April 2018 | Thalgo La Beauty Marine |
1.Thalgo international trainer: Ms. Marion Westelynck The Platinum Hotrl,Muscat Oman 2.MEDICA totalAesthetic and medical solutions HYDRACOOL for ultrasound,skin scrubbing,Iontophoresis,Oxy jet peeling and Oxy spray Muscat Oman: trainer mr.Joseph
Thalgo marine body wraps and sculpting, and skin facials.. Medica hydracool for ultrasound, skin scrubbing, iontophoresis, oxy jet peeling and oxy spray |
Vocational Qualifications
A gym coach
Hobbies and Interests
Hiking,yoga,dance,reading,music,moutain climbing, island hopping,