Curriculum VitaeFemaleD.O.B. 26 September 1987Number of years working in industry: 18 years 8 months |
Candidate ID Number: 18056
Nationality: British
Language Skills:
Fluent: English
Permitted to work in: UK - United Kingdom
Position Sought: Spa Consultant, Spa Director, Spa Manager, Salon Manager, Spa Co-ordinator, Treatment Manager / Spa Trainer, College Tutor, Area Sales Representative
Personal Statement
An enthusiastic, hard-working and dedicated individual. Delivers excellent customer service and works effectively as part of a productive team. Enjoys responsibility and demonstrates the motivation and organisation required to meet demanding targets while maintaining the highest of standards. Possesses a high level of sales experience within the beauty sector, and is now looking for a new and challenging position, one which will make best use of existing skills and experience yet enable further personal and professional development.
Seeking to work in UK, International Locations and Cruise Ships
Employment History:
March 2011 - Present - Area Sales Representative at (most recent employer hidden for confidentiality) South west england, UK - United Kingdom, (Product Company)Duties included:
Primary consultant for Bristol, Swindon, Cheltenham Worcester and Yeovil.
Liaising with area managers, store managers, store representatives and brand suppliers to increase sales within the beauty section of Aston and Fincher.
Retaining large amounts of detailed product knowledge and delivering this information to customers based on their specific wants and needs.
Primary trainer of salon employees, college lecturers and college students in the use of specific branded products and general beauty procedures.
Carrying out high quality demonstrations within salons to promote products and increase sales
Prospecting new accounts to ensure new business development.
Organising and following an effective journey plan to manage time effectively.
Ensuring administration is completed and delivered on time.
Planning and delivering of large scale events to display and demonstrate new product lines.
Products worked with:
OPI
Sienna x
Dermalogica
LDN:Skins
Essie
Waxperts
Hara
St Tropez
Elemis
June 2007 - October 2013 - Beauty Therapist at St Mellion Golf and Country club, Saltash, UK - United Kingdom, ( Hotel Spa)
Duties included:
Carrying out a range of high-quality beauty treatments for hotel guests and walk-in clients, delivering excellent customer service and ensuring customer satisfaction.
Maintaining the highest standards of cleanliness and tidiness in the treatment rooms.
Taking bookings both in person and over the telephone in addition to dealing with complaints in a timely and professional manner.
Taking charge of product display and merchandising.
Products worked with:
OPI
St tropez
Fake Bake
Dermologica
February 2010 - March 2011 - Receptionist at AKA Hairdressing, Bristol, UK - United Kingdom, (High Street Salon)
Duties included:
- General management of the business including cashing up of tills and recording data to ensure banking at the end of the working week was correct.
- Ensuring bookings were made correctly and that all staff had sufficient time to complete their services.
- Supervising staff to ensure they worked to the best of their ability and were time efficient.
- Completing and successfully delivering the staff rota.
- Preparing end of month invoices and paperwork.
- Ensuring the safe and correct running of the salon during times when the salon owners were absent.
- Maintaining a high level of customer service, especially when dealing with complaints or discrepancies.
Working closely with suppliers to ensure stock levels were always correct.
Products worked with:
TIGI
Moroccan Oil
Loreal
Education and Qualifications:
| 2012 | Milton Keynes learning centre |
| Level 4 PTTLS teaching qualification |
|
| 2007 | saltash college |
CIDESCO Diploma in Beauty Therapy NVQ Level 3 Beauty Therapy NVQ Level 2 Beauty Therapy |
|
| 2005 | Callington community college |
2 AS Levels 12 GCSEs including English (B) & Mathematics (C)
|
Product Training:
| June 2013 | LDN:Skins |
| Lena White watford Full product training both retail and professional |
|
| May 2013 | waxperts |
| Aston and fincher Birmingham Full waxperts hot wax training, including intimate waxing |
|
| March 2013 | essie |
| Loreal Hammersmith full product training |
|
| July 2011 | Sienna X |
| Sienna X Worcester Full training in all professional and retail products and also how to train others in the product |
|
| March 2011 | OPI |
| Lena White Watford Full training on all mnicure pedicure products and training with their gel color system |
|
| July 2007 | dermalogica |
| Demologica head office exeter Full product and treatment eductaion |
Vocational Qualifications
First aid
IT skills include:
· Conversant with all Microsoft packages, including Office, Excel, Outlook and Publisher
Hobbies and Interests
- Health and Fitness: attending regular circuits’ sessions.
- Music: attending Gigs and festivals
Reading