Curriculum Vitae

Female

D.O.B. 29 April 1985

Number of years working in industry:

7 years 2 months

Candidate ID Number: 17891
Nationality: British
Language Skills:
Fluent: English
Permitted to work in: UK - United Kingdom
Position Sought: Spa Consultant, Salon Manager, Assistant Manager, Beauty Therapist, Massage Therapist, Nail Technician, Area Sales Representative, Retail Professional

Personal Statement

An experienced manager with over 10 years in retail, beauty and luxury service industries. Successful in driving both financial targets and sales targets with my dedicated, ambitious and driven nature. A strong leader, I pride myself on my people skills and can adapt to a multitude of environments. Professional, articulate and well presented, I have a wealth of versatile skills which will add value to any business.

Employment History:

June 2014 - January 2016 - Retail Professional at (most recent employer hidden for confidentiality) Sheffield, UK - United Kingdom, (High Street Store)

Duties included:

Responsible for achievement of all business goals and targets

To set and manage total counter and individual Consultant goals
To coach, motivate and develop sales and management team
Create and execute action plans based on market calendar to achieve KPI's
Monitor the business by looking at 'opportunity and jeopardy' weeks and recognise areas
to build and impact in the overall business
Executes counter merchandising guidelines.
Manages Consultant hygiene and image standards.
Recruits potential Clinique Consultants in conjunction with management.
Conducts team meetings for on-going communication.

Uses effective management techniques to retain and motivate Consultants

Products worked with:

Clinique

January 2014 - May 2014 - Beauty Therapist at Pamper Off Piste, Morzine, France, (Home/Mobile)

Duties included:

Excellent communication and Interpersonal Skills

Carrying out treatments in a professional and timely manner to Ski Chalets

Recommending home care advice and listening to the clients needs

Ensuring customer satisfaction at all times for returning clientèle

Responsible for my own accounts and tax returns

Products worked with:

Pinks Boutique

July 2013 - December 2013 - Salon Manager at Rubys Nails and beauty, Sheffield, UK - United Kingdom, (High Street Salon)

Duties included:

• Excellent communication and Interpersonal Skills
• Daily running on the salon appointment book and staff members
• Carrying out treatments in a professional and timely manner
• Managing the mobile salon app and in house events/training
• Ongoing training and coaching with the junior members of staff
• Recommending home care advice and listening to the clients needs
• Ensuring customer satisfaction at all times for returning clientèle and loyalty scheme
• Responsible for my own accounts and tax returns
• Distributing wages and weekly banking
• Freelance wedding/prom/evening make-up

Products worked with:

Tammy Taylor Nails

Gelish Nails

Shellac Nails

Nsi Nails

Sienna X Tan

Bare Minerals

Jessica Nails

Threading

Hot Wax

December 2011 - July 2013 - Retail Professional at Bare Minerals, Meadowhall, Sheffield, UK - United Kingdom, (High Street Store)

Duties included:

•Strong retail management on a flagship Bare Minerals counter
• Analysing and reviewing goal attainment and developing plans to improve performance
• Coaching, supporting and guiding the team to achieve and improve sales
• Look for areas and opportunities to develop the account
• Working to daily, weekly and monthly targets and achieving KPIs
• Ensure the team deliver consistent customer service and resolve customer issues and requests in an efficient and timely manner
• Manage time, establish priorities and delegate effectively
• Hold regular team meetings
• Scheduling the roster of staff
• Execute new launches of products including displays and collateral
• Adhered to all store health, safety and environment practices
• Handled all account documentation
• Delivering the "Girlfriend Experience make under" on customers using excellent make-up skills and techniques

Products worked with:

Bare Minerals

December 2009 - December 2011 - Nail Technician at Self Employed - Mobile Beauty Box, Sheffield, UK - United Kingdom, (Home/Mobile)

Duties included:

Self Employed Tanning , Nails & Beauty

Carrying out a range of beauty treatments Including
Manicures/pedicures
Waxing
Nail Extentions
Spray Tanning
Eye Treatments
Nail Art
Make-up artistry
Offering a very high standard of service to clients in the comfort of their home, ensuring it was consistent throughout
Working professionally and efficiently at all times
Carrying out treatments in a controlled, hygienic and safe manner
Ability to manage time, establish priorities and plan my appointment schedule
Handling my own business accounts
Handling my own marketing and communications

Products worked with:

Sienna X SprayTan

Tammy Taylor Nails

OPI Polish

Jessica Nail Treatment

October 2010 - October 2011 - Nail Technician at Andrea Fulerton, Sheffield, UK - United Kingdom, (Product Company)

Duties included:

Andrea Fulerton Nail Boutique

Carrying out Nail services in Superdrug, Meadowhall
Manicures/Polish/Glitter/Art/Tattoos/Gems
High standard of customer service to meet and greet clients
Promoting the brand throughout
To control efficient running of the counter
Attending Promotional Events

Products worked with:

Andrea Fulerton

February 2009 - December 2009 - Beauty Therapist at Angelia's Nails And Beauty, Sheffield, UK - United Kingdom, (High Street Salon)

Duties included:

Carrying out a range of beauty treatments including
Manicures/Pedicures
Waxing
Facials
Tanning
Nail Extensions
Nail Art
Offering a very high standard of service to clients in the comfort of their home, ensuring it was consistent throughout
Working professionally and efficiently at all times
Carrying out treatments in a controlled, hygienic and safe manner
Ability to manage time, establish priorities and plan my appointment schedule
Handling my own business accounts
Handling my own marketing and communications

Products worked with:

Tammy Taylor Nails

St Tropez Tanning

Cryoderm Microdermabrasion

March 2004 - August 2004 - Retail Professional at Elizabeth Arden, Sheffield, South Yorkshire, UK - United Kingdom, (High Street Store)

Duties included:

• Excellent customer service in a face to face environment

• Carrying out skin consultations to find customers needs

• Carrying out make-overs on counter

• Look for areas and opportunities to develop the account

• Working to daily, weekly and monthly targets and achieving KPIs

• Scheduling the roster of staff

• Execute new launches of products including displays and collateral

• Adhered to all store health, safety and environment practices

• Handled all account documentation

Products worked with:

Elizabeth Arden Make-up and skincare

Education and Qualifications:

2015	The Beauty Academy
	Diploma Swedish Massage Eyelash Extensions Electrical Facials
2003	Retford International College
	Film & TV Make-up, Hair design, wig Making & Special Effects ITEC Theatre & Media Make-up OCN Artistic Make-up & Special Effects BTEC Fashion & Photographic
2002	Rcat College, Rotherham
	NVQ Level 2 Beauty Therapy

Product Training:

February 2016
	The Beauty Academy C;ient Consultaion Contra Indcations High Frequency Galvanic Vacuum Suction Micro Current Aftercare Anatomy and Physiology
September 2015	Swedish Body Massage
	The Beauty Academy History of Massage Health and Safety Consulation and Planning Contra indicatons ro massage Effects of massage on the client Anatomy and Physiology Indentifying body types Electrical Equipment Aftercare advice Massage Movement
September 2015	Eyelash Extentions
	The Beauty Academy Application of individual eyelash extentions,individual flare lashes and strip lashes Contra indications to eyelash treatments Health and Safety Condition of the skin Anatomy and physiology Products and equipment Application Procedures Maintenance and Aftercare Removal of Eyelashes
October 2013	Threading
	Adels Hair and beauty
August 2013	Hot Wax
	Adels Intimate hot waxing course
November 2010	Sienna X
	Sienna X Training centre Full Body Spray Tanninng
August 2009	Cryoderm
	In Angelia's Nails and Beauty salon by an in house trainer, Sheffield UK Ultimate Skincarfe Cryoderm Microdermabrasion course

Vocational Qualifications

IT Skills

Hobbies and Interests

Yoga

Pilates

Dancing

weight training

mediatation

CV created at www.spastaff.com