Curriculum VitaeFemaleD.O.B. 19 March 1982Number of years working in industry:22 years 6 months |
 |
Candidate ID Number: 17409
Nationality: Indian
Language Skills:
Fluent: English, Hindi
Good: Tamil
Basic: Italian, Arabic
Permitted to work in: India, UAE - United Arab Emirates
Position Sought: Spa Director, Spa Manager, Salon Manager, Spa Co-ordinator, Assistant Manager, Head Therapist
Personal Statement
Two best qualities of me is Gentle and Patient
Life Goals: To learn more about Spa Industry
To work in Europe Spa's
To train and share my knowledge with others
Seeking work in India, the UAE and other international locations
Employment History:
August 2011 - Present - Spa Manager at (most recent employer hidden for confidentiality) Dubai, UAE - United Arab Emirates, (5 Star Hotel Spa)Duties included:
- Effective management of 25 employees 2006-2008 and 18 employees 2008-2010.
- Development and implementation of business plans for the Spa, including Trainings, health and safety, Year Budgets.
- Responsible of Big spa with 10 treatment rooms, Yoga classes, Fitness centre and Wet area.
- Providing support to the spa director or Group Spa Manager in all Spa Operations.
- Staff when hired, are provided with / or have access to a policy and Procedures manual that is reviewed and updated annually.
- Staff’s are trained in basic first aid and fire and safety courses.
- All staff passed basic Spa Hygiene test.
- The spa has a monitoring system; for example a check list; for ensuring appropriate control of temperatures in all areas where guests are exposed to high thermal stress (e.g., saunas, steam rooms, whirlpools and exercise rooms.
- Secure lockers and/or safety deposit boxes are available for storage of guests' personal items.
- Responsibility for any loss, damages or personal injury is clearly communicated to the guest.
- Guests are able to express their concerns and suggestions regarding facilities, staff and programming trough a feedback system designed to encourage guest feedback.
- Staff are courteous, Helpful, knowledgeable and articulate.
- Staffs are committed to anticipating the guest’s expectations and serving them.
- Management and staffs are familiar with basic cultural differences and the ways in which these may affect guest’s expectations and behaviours.
- Conducting training classes often for these Subjects : Treatments, Hospitality, Telephone etiquette,
Room preparation, preparation of Healthy Juice and tea etc
- Preparing Attractive promotions depending on the season, implementing business and updating Stock Counts, preparing Manager Report, checking daily reports and monthly reports done by Spa Receptionist.
- Smooth Spa Operations, Guest services, handling feed back.
- Dealing with Suppliers and knowing about new Products and selecting products for the Spa.
- Creating Spa Menu and introducing new treatments and products.
- MOD shift twice in a month.
- Sales and marketing assistance to sales/MKTG dept.
- Health Club membership promotions.
- Providing technical
August 2009 - August 2010 - Spa Manager at Al hamra, Dubai, UAE - United Arab Emirates, (5 Star Hotel Spa)
Duties included:
- Effective management of 25 employees 2006-2008 and 18 employees 2008-2010.
- Development and implementation of business plans for the Spa, including Trainings, health and safety, Year Budgets.
- Responsible of Big spa with 10 treatment rooms, Yoga classes, Fitness centre and Wet area.
- Providing support to the spa director or Group Spa Manager in all Spa Operations.
- Staff when hired, are provided with / or have access to a policy and Procedures manual that is reviewed and updated annually.
- Staff’s are trained in basic first aid and fire and safety courses.
- All staff passed basic Spa Hygiene test.
- The spa has a monitoring system; for example a check list; for ensuring appropriate control of temperatures in all areas where guests are exposed to high thermal stress (e.g., saunas, steam rooms, whirlpools and exercise rooms.
- Secure lockers and/or safety deposit boxes are available for storage of guests' personal items.
- Responsibility for any loss, damages or personal injury is clearly communicated to the guest.
- Guests are able to express their concerns and suggestions regarding facilities, staff and programming trough a feedback system designed to encourage guest feedback.
- Staff are courteous, Helpful, knowledgeable and articulate.
- Staffs are committed to anticipating the guest’s expectations and serving them.
- Management and staffs are familiar with basic cultural differences and the ways in which these may affect guest’s expectations and behaviours.
- Conducting training classes often for these Subjects : Treatments, Hospitality, Telephone etiquette,
Room preparation, preparation of Healthy Juice and tea etc
- Preparing Attractive promotions depending on the season, implementing business and updating Stock Counts, preparing Manager Report, checking daily reports and monthly reports done by Spa Receptionist.
- Smooth Spa Operations, Guest services, handling feed back.
- Dealing with Suppliers and knowing about new Products and selecting products for the Spa.
- Creating Spa Menu and introducing new treatments and products.
- MOD shift twice in a month.
- Sales and marketing assistance to sales/MKTG dept.
- Health Club membership promotions.
- Providing technical support
Products worked with:
Babor
Bella Lucci
August 2008 - August 2009 - Spa Manager at Coco Spa, Maldives, Maldives, (5 Star Hotel Spa)
Duties included:
- Effective management of 25 employees 2006-2008 and 18 employees 2008-2010.
- Development and implementation of business plans for the Spa, including Trainings, health and safety, Year Budgets.
- Responsible of Big spa with 10 treatment rooms, Yoga classes, Fitness centre and Wet area.
- Providing support to the spa director or Group Spa Manager in all Spa Operations.
- Staff when hired, are provided with / or have access to a policy and Procedures manual that is reviewed and updated annually.
- Staff’s are trained in basic first aid and fire and safety courses.
- All staff passed basic Spa Hygiene test.
- The spa has a monitoring system; for example a check list; for ensuring appropriate control of temperatures in all areas where guests are exposed to high thermal stress (e.g., saunas, steam rooms, whirlpools and exercise rooms.
- Secure lockers and/or safety deposit boxes are available for storage of guests' personal items.
- Responsibility for any loss, damages or personal injury is clearly communicated to the guest.
- Guests are able to express their concerns and suggestions regarding facilities, staff and programming trough a feedback system designed to encourage guest feedback.
- Staff are courteous, Helpful, knowledgeable and articulate.
- Staffs are committed to anticipating the guest’s expectations and serving them.
- Management and staffs are familiar with basic cultural differences and the ways in which these may affect guest’s expectations and behaviours.
- Conducting training classes often for these Subjects : Treatments, Hospitality, Telephone etiquette,
Room preparation, preparation of Healthy Juice and tea etc
- Preparing Attractive promotions depending on the season, implementing business and updating Stock Counts, preparing Manager Report, checking daily reports and monthly reports done by Spa Receptionist.
- Smooth Spa Operations, Guest services, handling feed back.
- Dealing with Suppliers and knowing about new Products and selecting products for the Spa.
- Creating Spa Menu and introducing new treatments and products.
- MOD shift twice in a month.
- Sales and marketing assistance to sales/MKTG dept.
- Health Club membership promotions.
- Providing technical support
- Designed Spa menu/packages.
Products worked with:
Sundari
Jordan
August 2005 - August 2008 - Assistant Manager at Sun Spa, Maldives, Maldives, (5 Star Hotel Spa)
Duties included:
- Effective management of 25 employees 2006-2008 and 18 employees 2008-2010.
- Development and implementation of business plans for the Spa, including Trainings, health and safety, Year Budgets.
- Responsible of Big spa with 10 treatment rooms, Yoga classes, Fitness centre and Wet area.
- Providing support to the spa director or Group Spa Manager in all Spa Operations.
- Staff when hired, are provided with / or have access to a policy and Procedures manual that is reviewed and updated annually.
- Staff’s are trained in basic first aid and fire and safety courses.
- All staff passed basic Spa Hygiene test.
- The spa has a monitoring system; for example a check list; for ensuring appropriate control of temperatures in all areas where guests are exposed to high thermal stress (e.g., saunas, steam rooms, whirlpools and exercise rooms.
- Secure lockers and/or safety deposit boxes are available for storage of guests' personal items.
- Responsibility for any loss, damages or personal injury is clearly communicated to the guest.
- Guests are able to express their concerns and suggestions regarding facilities, staff and programming trough a feedback system designed to encourage guest feedback.
- Staff are courteous, Helpful, knowledgeable and articulate.
- Staffs are committed to anticipating the guest’s expectations and serving them.
- Management and staffs are familiar with basic cultural differences and the ways in which these may affect guest’s expectations and behaviours.
- Conducting training classes often for these Subjects : Treatments, Hospitality, Telephone etiquette,
Room preparation, preparation of Healthy Juice and tea etc
- Preparing Attractive promotions depending on the season, implementing business and updating Stock Counts, preparing Manager Report, checking daily reports and monthly reports done by Spa Receptionist.
- Smooth Spa Operations, Guest services, handling feed back.
- Dealing with Suppliers and knowing about new Products and selecting products for the Spa.
- Creating Spa Menu and introducing new treatments and products.
- MOD shift twice in a month.
- Sales and marketing assistance to sales/MKTG dept.
- Health Club membership promotions.
- Providing technical training all staff.
Products worked with:
Pevonia
Biokos
August 2002 - August 2005 - Head Therapist at Serena Spa Pvt Ltd, Maldives, Maldives, (5 Star Hotel Spa)
Duties included:
- Effective management of 25 employees 2006-2008 and 18 employees 2008-2010.
- Development and implementation of business plans for the Spa, including Trainings, health and safety, Year Budgets.
- Responsible of Big spa with 10 treatment rooms, Yoga classes, Fitness centre and Wet area.
- Providing support to the spa director or Group Spa Manager in all Spa Operations.
- Staff when hired, are provided with / or have access to a policy and Procedures manual that is reviewed and updated annually.
- Staff’s are trained in basic first aid and fire and safety courses.
- All staff passed basic Spa Hygiene test.
- The spa has a monitoring system; for example a check list; for ensuring appropriate control of temperatures in all areas where guests are exposed to high thermal stress (e.g., saunas, steam rooms, whirlpools and exercise rooms.
- Secure lockers and/or safety deposit boxes are available for storage of guests' personal items.
- Responsibility for any loss, damages or personal injury is clearly communicated to the guest.
- Guests are able to express their concerns and suggestions regarding facilities, staff and programming trough a feedback system designed to encourage guest feedback.
- Staff are courteous, Helpful, knowledgeable and articulate.
- Staffs are committed to anticipating the guest’s expectations and serving them.
- Management and staffs are familiar with basic cultural differences and the ways in which these may affect guest’s expectations and behaviours.
- Conducting training classes often for these Subjects : Treatments, Hospitality, Telephone etiquette,
Room preparation, preparation of Healthy Juice and tea etc
- Preparing Attractive promotions depending on the season, implementing business and updating Stock Counts, preparing Manager Report, checking daily reports and monthly reports done by Spa Receptionist.
- Smooth Spa Operations, Guest services, handling feed back.
- Dealing with Suppliers and knowing about new Products and selecting products for the Spa.
- Creating Spa Menu and introducing new treatments and products.
- MOD shift twice in a month.
- Sales and marketing assistance to sales/MKTG dept.
- Health Club membership promotions.
- Providing technical training for the team.
Products worked with:
Shehnaz
Tradional Products
Natural products
Education and Qualifications:
| 2025 | Spa |
| Diploma Spa management Massages and facials |
|
| 2023 | |
| Spa management Therapies Facials Yoga Aroma Swedish |
|
| 2013 | Academic Esthetic School, Dubai |
| Diploma Spa Management |
|
| 2002 | Capitanio |
Diploma in office practice, short hand and computer. |
|
| 2002 | Serena Spa, Maldives |
Beauty Therapy All body and face treatments and Ayurveda |
Product Training:
| February 2025 | Thalgo, maria galland, babor |
India Serena spa Body massage Facials Body works Yoga |
|
| July 2012 | Maria Galland |
Dubai Body and face by SA trainer also Bella Lucci in same hotel. |
|
| November 2010 | Thalgo |
Dubai One week all body and face |
|
| August 2009 | Babor |
Dubai Babor training twice by SA trainer for one week by US trainer |
|
| June 2009 | Sundari |
Maldives One week training from Sundari trainer from US |
|
| June 2006 | Pevonia |
Maldives Pevonia training by their corporate trainer from Australia for one week. |
Vocational Qualifications
First aid
CPR
Hobbies and Interests
Reading books of Saints
Dancing, Singing, Acting, Swimming