Curriculum VitaeFemaleD.O.B. 05 January 1995Number of years working in industry:4 years 1 month |
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Candidate ID Number: 163171
Nationality: Cameroonian
Language Skills:
Fluent: English
Basic: French, Arabic
Permitted to work in: Cameroon, Qatar
Position Sought: Receptionist, Area Sales Representative, Membership Sales Professional
Personal Statement
A go getter one who set objectives and achieve them
Seeking work in international locations and cruise ships
Employment History:
January 2022 - Present - Receptionist at (most recent employer hidden for confidentiality) qatar souq al wakra, Qatar, (5 Star Hotel Spa)Duties included:
I perform duties like
1 ,reservation
2,welcome the guest sit them down present consultation cards after fill up I fill therapist name and inform therapist of booking
3,take payment cash, credit cards and print guest treatment bill in micros present to them for confirmation
4,upselling to guest and notify them of new offers in spa
5,call back repeated guest to offer discount when we have low sales
6,selling membership to guest for month,months,year and years
7 ,membership include spa ,gym
8,daily sales control sheet with all bookings done,from menue, entertainer, my book,and other discount site
9,daily sales daily input,emails,run report and closing
10,as a department job caoch I conduct daily trainings aswell for all spa and recreation team,come up with ideas on sales and discounts and monthly schedules for staffs which adjust as per bookings
upselling by extending discount to in-house guest and weekly and weekends offers
12, keep records of all membership guest and check expiry and update and post daily revenue each day
13,attend hotel daily breifing and update MTD revenue and daily target,active or not Above budget or below budget all highlight during morning meetings
Products worked with:
massage oils
1, lavender
2,energizng
3,relaxation
for the hammam we have products like
1,black soup with the mask for the morrocan hammam
2,coffee scrub and form bath for Turkish hammam
Career Break - Job hunting
Education and Qualifications:
| 2024 | train in-house tivoli hotel |
| not certified marketing background which enables me to sale more and generate revenue for the hotel and my customers service skills which enables me communicate with guest properly and provide them with good service coming also from hospitality guest satisfaction is very important and we makesure guest leaves the property happy |
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| 2017 | ICHS cameroon, blue ocean dubai |
Vocational Qualifications
first aid, nursing diploma, customer service, job coach,lifeguard certification
Hobbies and Interests
communication, swimming, reading, travelling