Curriculum Vitae Female D.O.B. 28 December 1981 Number of years working in industry: 20 years 6 months

Candidate ID Number: 15259
Nationality: British
Language Skills:
  Fluent: English
Permitted to work in: UK - United Kingdom
Position Sought: Spa Director, Spa Manager, Salon Manager, Treatment Manager / Spa Trainer, Area Sales Representative

Personal Statement

I am a highly motivated and results orientated professional with longstanding experience and knowledge of the luxury beauty industry.

I have a proven track record of business development, over achieving sales targets and people management

I am currently seeking work in England and Scotland within the spa industry as my current role is outwith a spa environment and it has given me the oppertunity to realise that I am more focused and result driven within a spa role

Employment History:

May 2012 - Present - Area Sales Representative at (most recent employer hidden for confidentiality) Scotland, UK - United Kingdom, (Product Company)

Duties included:

Business development manager ISD (Scotland) supplies bathrooms and kitchens to both trade and public.

Job responsibilities and sales figures

My role is to develop the business and drive it forward. I achieve this by supporting the showroom sales teams and sales calls to our trade accounts.

I work between 2 showrooms and out in the field visiting both existing and potential trade accounts.

Sales

• June 2012 – target £42,000 Actual - £49,000
• July 2012 - target £47,000 Actual - £52,000
• August 2012 - target £51,000 Actual - £54,000
• September 2012 - target £54,000 Actual - £54,500

New trade accounts

• June 2012 - target 5 new accounts actual 6
• July 2012 - target 7 new accounts actual 9
• August 2012 - target 8 new accounts actual 6
• September 2012 - target 8 new accounts actual 8

February 2012 - May 2012 - Retail Professional at Capital Hair and Beauty, Edinburgh, UK - United Kingdom, (High Street Store)

Duties included:

My duties included all aspects of store management, overseeing store team, visual merchandising, driving the store to achieve targets, stock control, customer relations, college tendering, main key holder responsibilities, branch takings reconciliation and banking, implementing and maintaining kpi’s for audit

Store targets were consistently over achieved as following

• February 2012 – Target £26,000 Achieved - £32,000
• March 2012 – Target £28,500 Achieved £34,200
• April 2012 – Target £29,800 Achieved £34,600
• I brought the store audit up from 36% previous audit to 67% an increase of 31%

September 2004 - December 2011 - Spa Director at Adore Beauty, Livingston, UK - United Kingdom, (Day Spa)

Duties included:

I opened the salon in 2005, The spa was an empty retail unit and I overseen the whole project from concept to completion.

The spa housed a full hairdressers, 5 treatment rooms, relaxation room, manicure and pedicure suite and a tanning area

Since opening the spa has won many prestigious awards including –

• INAA Scottish spa of the year 2011
• Darphin new salon of the year Scotland 06/07
• I also ran the spa and the spa team dealing with all aspects of staff management, coaching, training, salaries, induction etc,
• I ran a team of 3 therapists, 4 hairdressers, 2 junior hairdressers and 2 spa receptionists.
• I also undertook all of the business side of the spa this included,
• Preparation of budgets
• Meeting with brand business managers
• Organizing in salon events
• Staff training, Setting sales targets for staff
• Weekly, monthly and yearly sales forecasts
• Product sourcing and purchasing
• Staff salaries, VAT and tax, Monthly and yearly account reconciliation
• Marketing calendar and budget

Products worked with:

Darphin

Mama mio

Crystal clear

Neom

Lava shells

Education and Qualifications:

2005	Carlton Institute of Beauty Therapy
	Diploma (HND equivalent) Beauty Therapy
2003	Napier university
	University diploma Accountancy and business management
1999	Deans Community High School
	Highers in English Maths Chemistry Music Business

Product Training:

August 2011	Darphin (skincare)
	UK Retail and selling techniques - 2005 - updated 2010 Basic facial & body training - 2005 - updated 2010 Spa facial & body training - 2005 - update 2010 Haute couture facial expert - 2006
March 2011	Creative Nail Design
	Creative Nail Academy, Edinburgh Advanced manicure, Advanced pedicure - 2004 Acrylic Nail enhancements - 2004 Pre – master qualification - 2007 Shellac, Minx - 2011
July 2010	Lava shell massage
	Shared beauty secrets, UK Lava shell massage
July 2010	Crystal Clear
	UK Microdermabrasion specialist
October 2008	Nouveau lash
	UK Lash specialist & LVL
August 2008	Pulsar IPL
	UK Hair reduction Skin and vein treatment specialist
October 2007	Mama Mio
	UK Maternity massage specialist training
June 2007	Hot stone massage
	Ellisons academy, UK Hot stone massage
February 2007	Hive waxing
	Hive training academy, UK Advanced brazilian hot waxing
December 2006	Universal contour wrap
	UK Universal contour wrap
March 2003	Su-Do
	UK Airbrush tanning

Vocational Qualifications

2012 – Present – PTLLS level 4

Hobbies and Interests

Pilates, studying, skincare, visiting spas

CV created at www.spastaff.com