Curriculum VitaeMaleD.O.B. 20 May 1967Number of years working in industry: 31 years 10 months |
Candidate ID Number: 14709
Nationality: Indian
Language Skills:
Fluent: English, Hindi, Tamil, Malyalam
Basic: Arabic
Permitted to work in: India
Position Sought: Regional Senior Manager, Spa Director, Spa Manager
Personal Statement
Over 12 yrs experience in Strategy Planning, Operations Management, Administration, and Human Resources Management in the Wellness & Healthcare sector.
Extensive experience in developing plans & sops for overall Management, Supervision and implementation of Health programs.
Actively involved in developing marketing campaigns and handling cost saving initiatives in the process.
Excellent Leader with exposure in conceptualizing measures to optimize the resource/capacity utilization.
Adept at handling day to day Administrative activities in coordination with internal/external departments.
Holds the distinction of designing training modules and organizing team building events across career.
Strong communicator with ability to ensure execution of the time-bound deliveries.
Seeking work in UAE, international locations and cruise ships
Employment History:
December 2012 - Present - Regional Senior Manager at (most recent employer hidden for confidentiality) Delhi, India, (Day Spa)Duties included:
Medical Director and Business Head, overall operations of two day spas
HR Administration & Management, Entire Spa operation, Planning, Budget forecasting, Cost control, Scheduling, Revenue Management, Sales, Marketing, Staff Training, Setting Business goals and Targets, Focusing on Target Market, Sales promotion, Customer Care and achieving the Business goals.
Products worked with:
All Asian Spa treatments
June 2010 - October 2012 - Regional Senior Manager at Ayurmantra Wellness Spa, Singapore, Singapore, ( Hotel Spa)
Duties included:
HR Administration & Management, Entire Spa operation, Planning, Budget forecasting, Cost control, Scheduling, Revenue Management, Sales, Marketing, Staff Training, Setting Business goals and Targets, Focusing on Target Market, Sales promotion, Customer Care and achieving the Business goals.
Products worked with:
All the Asian Spa Treatments,
March 1998 - June 2010 - Spa Manager at Taj Hotels Resorts and Palaces, Calicut, Kerala, India, (5 Star Hotel Spa)
Duties included:
HR Administration & Management, Entire Spa operation, Planning, Budget forecasting, Cost control, Scheduling, Revenue Management, Sales, Marketing, Staff Training, Setting Business goals and Targets, Focusing on Target Market, Sales promotion, Customer Care and achieving the Business goals.
Products worked with:
All Asian Spa Treatments
January 1994 - February 1998 - Complementary Practitioner at Ayurvedic Trust, Coimbatore, India, (Hospital / Medical Clinic)
Duties included:
Hospital Management and Clinical Management
Products worked with:
Ayurvedic Clinical Management and Treatments
Education and Qualifications:
| 2012 | Orient Spa Academy affiliated to The Lanna Thai Spa Academy |
| Certification course Spa Management & Operations includes all the Asian Spa & Beauty Therapies training, Mangement & Operations training |
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| 1992 | NIBM, Chennai, India. |
| MBA Human Resources & Customer Relationship Mamnagement
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| 1992 | Bharathiar University, Coimbatore India. |
Bachelor of Ayurvedic Medicine and Surgery (BAMS) |
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| 1982 | MNKMHS |
Board Examinations Kerala Government, SSLC GPA -72% out of 600 |
Vocational Qualifications
Core Competencies
Administration of Healthcare Institution
Handling Administrative matters in hospitals, scrutinizing work/performance of other functional groups and providing assistance to improve their functioning and progress.
Operations Management
Monitoring the operations related to human resources, diagnostic functions, customer care, medical records, engineering, maintenance, biomedical waste management and security.
Planning effective control on materials and inventory overseeing the maintenance of property/components including interior utilities and equipment.
Finance Operations
Monitoring the expenses of the units and developing a process to enhance profitability.
Overseeing tasks related to salary and payroll management and carrying out vendor& merchandiser negotiations.
HR Management
Identifying candidates on the basis of technical requirements and managing the appraisal process linked to reward management.
Conceptualizing & effectuating training and development initiatives for improving employer productivity.