Curriculum VitaeFemaleD.O.B. 08 July 1986Number of years working in industry:6 years 3 months |
![]() |
Friendly and outgoing personality;
Relate well with multicultural people;
Reliable and trustworthy person;
Good communicational and interpersonal skills;
Positive attitude;
Seeking work in international locations and cruise ships
Providing quotes for the room rates and other hotel services, Coordinating the front desk and housekeeping departments and ensuring proper cleanliness of the rooms and premises; Verifying the correct charges and credits to the corresponding guest folio and collecting the payments; maintaining the reports of all the cash and cash equivalents at the beginning and end of each work shift; Coordinating the different departments such as the accounts, management, kitchen, and housekeeping;
Greeting the guests; Making bookings of the hotel rooms and meeting rooms; Making check-in and check-out of the guests; Making payments;
Welcoming and checking guests registration at the reception; Making treatments bookings; Selling fitness memberships; Making reports on a daily basis; Checking the cleanliness of the spa areas and controlling attendants work;
Meeting and recognizing guests upon arrival, escorting them to reception, collecting the passports and credit cards for making pre-authorisation, escorting guests to their villas, explaining the facilities of the villas, doing registration of guests; Doing room moves; Filling in the reports daily; Taking care of guests during their whole stay in the hotel; Delivering departure and special promotions letters to the guests; Escorting guests to the jetty for departure;
Welcoming guests; Making and serving tea; Making bookings on the phone, by e-mail and at the reception; making boutique sales (jewellery; ayurvedic supplements; face, body and hair products; crystals, clothes, books etc.), Making reports on a daily basis;
Translating Ayurvedic doctor consultations, yoga sessions, meditations, cooking lessons, reservations requests, astrologer consultations; Booking and guiding excursions; Solving guests problems and difficulties; Coordinating spa treatments timings
Welcoming guests; Responsible for opening the spa as the standard operating procedures; Providing detail descriptions of spa packages, treatments, discounts, services, promotions and features of facilities; Coordinating reception area duties and guest requests, programs and treatment schedules, guest payments, tennis, squash and fitness classes; Cashiering; Responsible for scheduling new appointments and answering all calls that come into spa; making reports; Ensuring that all relevant spa staff receive print outs of their daily schedules;
Thalgo
Career Break - I had family problems (mother's operation), after her recovery I started searching for a new job.Receiving internal and external calls; making guest wake up calls; dealing with complaints and taking measures accordingly; copying, scanning documents; sending, receiving faxes;
Checking and acknowledging finance reports; monthly ordering stationary; monthly preparing attendance lists; sending, receiving faxes; making application for cars; booking tickets; booking meeting rooms, copying, scanning documents; applying for visas;
| 2017 | |
| 2017 | ITM massage school, Ong massage school, Chiang Mai, Thailand |
Thai massage, aromatherapy, herbal compress massage, thai therapy massage, facial and body treatments; |
|
| 2009 | Moscow State Open University |
University Diploma/Linguist Interpreter |
| May 2017 | |
ITM massage School, Ong massage school, Chiang Mai, Thailand Thai massage, aroma oil massage, thai therapy massage, herbal compress massage, facial and body treatments; |
Graduated Musical Colleage of Arts in Tambov town (Russia)
Reading, yoga, cinema