Curriculum VitaeFemaleD.O.B. 19 February 1970Number of years working in industry: 14 years 5 months |
Candidate ID Number: 14318
Nationality: British
Language Skills:
Fluent: English
Permitted to work in: UK - United Kingdom
Position Sought: Spa Manager, Salon Manager, Assistant Manager, Treatment Manager / Spa Trainer
Personal Statement
The strengths about my personality and my character and the thing that I am the most complemented about both in my social and my work life is that I am a motivator. People always say I have inspired them. My passion for this industry remains undiminished despite being in and around it for over twenty years.
I am loyal, energetic and passionate. I would be an asset to any company.
Seeking work in London
Employment History:
May 1998 - October 2012 - Spa Manager at (most recent employer hidden for confidentiality) Surbiton, Surrey, UK - United Kingdom, ( Hotel Spa)Duties included:
Complete management, organisation and set up of new spa concept for a hotel / health and fitness / charity organisation.
Created whole spa concept and worked with builders, designers, PR and Marketing consultants, journalists, television companies, created workshops, appeared on television programs talking about the spa industry and our new concept
Day to day operations including Duty Manager shifts for hotel on a rota basis overseeing hostel and hotel reservaions, food and beverage and membership / health and fitness depts.
Management of sports and leisure wear shop including clothing apparel orders and merchandising.
Helped produce yearly budgets, costings and business development targets to achieve given departmental targets.
Acheivements: Raised profile to gain awards through retailing ensuring the spa was up to 'Gold Standard'/ Organised several events through the regsitered charity promoting the spa through sports events local charity organisations etc.
Products worked with:
Clarins / Thalgo / Dermalogica / Jessica Nails
January 2007 - September 2012 - Spa Manager at Lifespa Ltd, London, UK - United Kingdom, (Day Spa)
Duties included:
In connection with two business partners not related to the spa industry - was recruited to create a strong flagship day spa with a very solid footprint with which could be templated to roll out to create a chain of successful day spa's across several sites in London.
Had overall responsibility for the entire operation including:
Day to day operational issues such as; Personel / Recruitment / Training / Motivation and Targeting / Marketing and Promotion including entire marketing calenders / Budgeting and Finance / Stock Control / Business Strategy / Customer Relations etc.
Worked with designers, brand consultants and architects to create new spa concepts.
Acheivements include: Awarded nomination for 'Best day Spa 2011' for the Professional Beauty Awards. Invited to join BABTAC as a co-opted member of the board.
Products worked with:
Dermalogica / Elemis / Fake Bake / Sienna / Kobashi Oils / Aqua Bleu
November 1999 - December 2006 - Spa Manager at The Lensbury Club, Teddington Middlesex, UK - United Kingdom, (5 Star Hotel Spa)
Duties included:
Complete creation, implementation and design of new spa concept for a prestigious private members club. Involved with the creation of the spa from its entire infancy.
Overall responsibility to create entire brand, philosophy, identity and concept. Worked together with builders, designers to create whole spa image. Organised events, talks and workshops to promote the new department.
Promotion and Marketing
Training and DevelopmentStock Control
Recruitment
Day to day operations
Buinsess Strategy
Budgeting an Finance
Achievements include: Maintained consistent level of sales targets, expertise and brand recognition to achieve industry award for business acumen and sales figures each year for seven years. Increased treatment room capability within one year. Maintained and retained consistent workforce for seven years with barely any staff turnover.
Products worked with:
Dermalogica / Mama Mio / Jessica Nails
Education and Qualifications:
| 1989 | Kingston College of Further Education |
| RIPHH diploma Public Health and Hygiene |
|
| 1989 | Kingston College of Further Education |
| CIBTAC (Confederation)
CGLI (City and Guilds)
Beauty Therapy |
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| 1989 | Kingston College of Further Education |
| CGLI (Electrolysis) Electrolysis |
|
| 1986 | Tolworth Girls School |
O Levels X 4 |
Product Training:
| May 2012 | CACI |
| CACI Head Office Watford Fully trained in CACI face and body treatments including Ultimate |
|
| December 1999 | Dermalogica |
| Leatherhead My training with Dermalogica is ongoing but I have comprehensively trained in all aspects of this brand in both face / body / advanced IDI training such as Reflexology etc / Aromatherapy / La Stone and specific management courses too. |
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| December 1994 | Thalgo |
| Canary Wharf I was fully trained with Thalgo in both face and body at the time. |
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| September 1989 | Guinot |
| Ascot I was trained with Guinot fully in face and body and Hydradermie although it was Cathiodermie at the time. |
Hobbies and Interests
I am very interested in trends in all aspects of the word such as fashion / interiors / property, music and culture. I love visiting exhibitions, gallerys and the theatre. I love to travel so I have visited lots of countrys across the world and I love being around people. I am not a solitary personality so I have lots of friends and love entertaining and socialising.
I run all the time and as we have dogs and we live near Richmond Park I spend a lot of time outdoors!