Curriculum VitaeFemaleNumber of years working in industry: 25 years 7 months |
Candidate ID Number: 12996
Nationality: British, American
Language Skills:
Fluent: English
Good: Spanish
Permitted to work in: Spain, USA - United States, UK - United Kingdom
Position Sought: Beauty Therapist, Massage Therapist
Personal Statement
During my years in management I have developed good communiation skills and am very clear with direction and explanation due to the amount of training I have done and enjoy doing. My goals are to continue working in the industry I love while beinging able to grow and learn new skill in massage/skin care while sharing the knowledge that I have been fortunate to learn thus far in my career.
My objective is to be in an environment where knowledge that has been gained may be utilized, yet is able to continue to grow and develop in an industry that is ever evolving.
I have over 20 years experience in the spa industry, 10 years in management capacity.
Managing Spa programs in 7 different locations, Managing all aspects of sales, budget management, equipment and product procurement.
Built, lead and mentored a high performance team; Hired, trained, scheduled and conducted performance evaluations.
Seeking work in Mallorca, Spain
Employment History:
March 2005 - Present - Spa Director at (most recent employer hidden for confidentiality) Dana Point, California, USA - United States, ( Hotel Spa)Duties included:
Manage a team of 30 plus associates
Scheduling, payroll, marketing - webiste management/e-commerce, retail purchases, inventory and purchases, design, treatment development and training, menu design and implementation, recruitment, terminations, perform treatments.
Ensuring profit exceeding budget, ensured guest expectations where met and exceeded. Research and Development of the department.
Products worked with:
Skin Authority
Naturopathica
Body Bliss
Innovative body Science
Guinot
Epicuren
February 2004 - February 2005 - Spa Director at Total Woman and Atmospher Day Spa, 7 Different locations in Southern California, USA - United States, (Health Club)
Duties included:
Recruitement, Terminations
Managing Spa Managers for 7 locations
Advertising and promotions for all locations
Ensuring productivity and profit margins achieved
Elevating guest service experiences and professional appearence of each location.
Products worked with:
Guinot
Epicuren
Bio-Elements
January 2000 - September 2003 - Assistant Manager at Vista Del Mar Hotel, Akumal, Mexico, ( Hotel Spa)
Duties included:
Ensuring high standard of quality
Scheduling for all staff - 50 plus employees
Arranging special events for guests. i.e. weddings
Design of new Condo development which was added to portfolio
Payroll
Career Break - Resolving estate issues after a death in the family.
Education and Qualifications:
| 2011 | Interstate Resorts and Hotels program |
| Certificate of Achievement Management training offered thru the Marriott Corp. and IHR Sexual Harrassment |
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| 1991 | Kings Lynn Tech. College |
IHBC and City and Guilds for Beauty Therapy |
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| 1989 | St Edwards C of E Comp |
Varity of GCSE's |
Product Training:
| December 2011 | Naturopathica |
| Resort On going training Trained on product knowledge and serivces
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| December 2011 | Skin Authority |
| Training on going as new products are launched. Trained at the resort. Trained on product knowledge and services |
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| May 2009 | Body Bliss |
| Resort Was trained on a varity of services amd prodcut knowledge concerning services offered. |
Hobbies and Interests
Enjoy being outdoors
Skiing/Snow boarding
Camping and Hiking
Spending time with my family
Reading and learning about Native American Culture
Watching Documentaries about world industry
Researching and implementing ways to enharnse my health and wellbeing.