Curriculum VitaeFemaleD.O.B. 05 December 1986Number of years working in industry:18 years 1 month |
 |
Candidate ID Number: 11706
Nationality: British
Language Skills:
Fluent: English
Basic: Spanish
Permitted to work in: Cyprus, UK - United Kingdom
Position Sought: Spa Consultant, Assistant Manager, Head Therapist, Treatment Manager / Spa Trainer, Senior Therapist, Beauty Therapist
Personal Statement
I am an outstanding Trainer for a world wide brand teaching professional therapists as well as Spa supervisory and Head Therapist experience with over 5 years working in the spa industry. I have worked for one of the best flagship day spas in the world as well as for several of the best luxury skincare brands around.
I am used to working with VIP'S such as celebrities, royalty and government officials so I am used to very demanding clientele, therefore my customer service skills are beyond exceptional.
Employment History:
January 2014 - Present - Treatment Manager / Spa Trainer at (most recent employer hidden for confidentiality) london, UK - United Kingdom, (Product Company)Duties included:
Delivering training courses in face and body treatments for up to 16 students
Delivering training on product knowledge and brand philosophies
Demonstrating treatments to a high standard
Assessing therapists in their practical treatments
Assessing therapists in their product knowledge
Proficient in using Microsoft Power point and Outlook
Stock control
Products worked with:
Caci
May 2012 - Present - Treatment Manager / Spa Trainer at decleor, England, UK - United Kingdom, (Product Company)
Duties included:
teaching account holders and therapists about Caci brand and philosophies
Training students in the non surgical facelift treatments as well as other fave and body treatments we offer
Training therapists in the caci machine and how to sell treatments
Assessing therapists in theory and practical ability
Certifying students
Stock take
Products worked with:
Decleor
Career Break - Temping at a 5 star hotel spaMarch 2014 - October 2014 - Senior Therapist at Spice Isle Retreat Spa, Grenada, Grenada, (Day Spa)
Duties included:
Performing all beauty and spa treatments to a high standard
Building a loyal client base through providing great treatments and customer service
Reception duties
Stock take
Training therapists in massage and facials
Products worked with:
Dermalogica
July 2011 - June 2012 - Head Therapist at No1 Traveller, Heathrow, UK - United Kingdom, (Day Spa)
Duties included:
Managing a team of senior therapist, therapists and hair stylists
Driving the Spa business forward and maximizing profitability
Motivating the spa therapists and stylists to maximise treatments and retail sales
Making sure the team reaches their individual and overall targets in all areas
Ensuring the 5 star standards are met at all times
Ordering and controlling stock
Following sickness and holiday procedures
Training the team in providing the beast customer service skills at all times
Conducting training in new treatments
Creating new ideas in promoting spa services and treatments
Products worked with:
Aromatherapy Associates
Rodial
Jessica
January 2008 - July 2011 - Beauty Therapist at elemis ltd, london, UK - United Kingdom, (Day Spa)
Duties included:
Meeting and welcoming clients
booking in, answering calls and administrative duties
client care and consultation
performing 5 star treatments
giving client homecare advice
retailing
promoting brand awareness
mananging columns and running the spa smoothly and effectively
Products worked with:
elemis
Education and Qualifications:
| 2010 | british beauty academy |
| certificate elemis product and treatment training individual eye lash training course uv gel nails course |
|
| 2006 | london college of beauty therapy |
nvq level 3 beauty therapy and massage |
|
| 2004 | uxbridge college |
nvq level 2 beauty therapy |
Product Training:
| June 2012 | Decleor |
London Decleor product knowledge retail sales face treatments body treatments |
|
| August 2011 | Rodial |
Rodial - Fulham Rodial facials and body treatments product training |
|
| July 2011 | Jessica |
Jessica-Borehamwood Jessica standard mani deluxe mani/pedi geleration product training |
|
| July 2011 | Aromatherapy Associates |
AA Head quarters Tw8 Core revival full body Treatments specially designed for No1 Traveller |
|
| October 2009 | elemis |
at elemis ltd u.k. all product training retail training elemis face and body treatments |
Hobbies and Interests
I love doing beauty treatments in my spare time and attending short courses related to the beauty industry