Curriculum Vitae Male D.O.B. 22 December 1975 Number of years working in industry: 25 years 6 months

Candidate ID Number: 11196
Nationality: Tunisian
Language Skills:
  Fluent: English, French, Arabic
Permitted to work in: Tunisia
Position Sought: Spa Consultant, Regional Senior Manager, Spa Director, Spa Manager

Personal Statement

Seeking work in the Middle East, or on a cruise ship and open to other national and international opportunities.

Employment History:

February 2003 - Present - Spa Director at (most recent employer hidden for confidentiality) hammamet, Tunisia, (5 Star Hotel Spa)

Duties included:

• Prepare, implement and update business & marketing Plan.

• Manage the financial budget, control costs and prepare expenses reports

• Ensure the Spa operating procedures and polices

• Supervise daily spa operations and liaise with other staff members to ensure cleanliness, maintenance and service standards are upheld

• Co-ordinate spa promotions and other marketing activities to maximize Spa position in the market

• Assist in the development and updating of the spa brochure

• Manage client feedback

• Check inventory of health products

• Train employees.

• Handle employee schedules.

• Purchase necessary materials.

• Developing vendor relations.

Overseeing and motivating spa sales, implement strategies to achieve Performance targets

Products worked with:

decleor

sothys

gatineau

January 2011 - January 2011 - hotel manager at royal azur, tunisia , Tunisia, (5 Star Hotel Spa)

Duties included:

q ASSISTANT GENERAL MANAGER

Responsibilities and achievements:

• Supervise the respect of law, rules and the dispositions running the hotel activities.

• Collaborate with the human resources department of applying for a new staff.

• Supervise and control the hotel activities within the departments and services.

• solve all problems in the hotel and plan preventive actions.

Undertake constant contacts with agencies to maintain and consolidate good relations

August 2000 - January 2011 - quality manager at orangers group, tunisia, Tunisia, (5 Star Hotel Spa)

Duties included:

q QUALITY & TRAINING MANAGER

q Responsibilities and achievement:

• Manage all quality assurance in ORANGERS GROUP and report directly to the PRESIDENT GENERAL MANAGER

• Perform quality audit other group.

• Analyze the quality ensurence system and suggest actions for improvement.

• Obtain ISO9002 accreditation for hotels and thalasso sites departments.

• In store the HACCP System

plan and elaborate the training program for all staff of the hotels

Education and Qualifications:

2000	hotel management
	master degree
2000	centre international de glion
	master degree hotel management

CV created at www.spastaff.com