Curriculum Vitae Male D.O.B. 25 February 1983 Number of years working in industry: 21 years 7 months

Candidate ID Number: 107395
Nationality: Indian
Language Skills:
  Fluent: English
  Good: Arabic
Permitted to work in: India
Position Sought: Spa Consultant, Spa Co-ordinator, Assistant Manager, Treatment Manager / Spa Trainer, Senior Therapist, Beauty Therapist, Skin Clinic Therapist, Massage Therapist, Holistic Therapist, Retail Professional, Membership Sales Professional

Personal Statement

Seeking work in international locations and cruise ships

Employment History:

January 2022 - Present - Treatment Manager / Spa Trainer at (most recent employer hidden for confidentiality) Abu Dhabi, UAE - United Arab Emirates, (Skin Clinic)

Duties included:

Giving excellent services,

Products worked with:

Dermalogica, Clarins, Aryanveda, the body shop, Rk aroma

February 2012 - November 2021 - Treatment Manager / Spa Trainer at iictn, Mumbai, India, (College)

Duties included:

• Learning and adapting the course curriculum.
• Setting out lesson plans.
• Ordering stock supplies for each course.
• Teaching students the skills of the beauty trade.
• Setting out written and practical tests.
• Grading tests.
• Mentoring students and providing emotional support.
• Overseeing examinations and final practical tests.
• Providing course feedback to the college or technical school.
• Maintain safety in massage room and privacy for members and guests
• •Provide a courteous and professional service at all times
• •Perform massage sessions to members and guests in accordance with the massage schedule
• •Work in close coordination with the Assistant Manager to ensure the smooth operation of the sauna and massage room
• •Ensure that members and guests use the sauna and massage room in the proper suggested attire
• •Conduct a daily check of all fitness equipment in the massage room and record the repairs that are necessary as required by policy and procedure
• •Ensure that there is always one instructor on duty at the massage room at all times
• •Maintain close contact with guests / members and communicate feedback from
• them regarding the operation of the sauna and massage room to the Assistant Manager if required
• •Conduct body and treatment evaluation / reassessments for members and guests on a regular basis with regards to the standards required.

November 2009 - December 2011 - Spa Manager at Mayfair Men's Salon & Day Spa, Jeddah, Saudi Arabia, (High Street Salon)

Duties included:

• Always demonstrate sincere customer focus and true appreciation for the guest experience.
• Develop and maintain adequate professional product program.
• Develop and maintain retail product program.
• Ensure all dealings with guests at the spa and health club area to meet or exceed the hotels operating standards.
• Ensure all areas of the Spa are kept clean and well maintained at all times.
• Ensure compliance with all legislation governing the operation of a Spa facility.
• Ensure the guest experience is relaxing and in accordance with the hotel's standards.
• Ensure the health and safety of guests and employees are paramount at all times.
• Ensure consistent Spa experience development to ensure that innovation and uniqueness is maintained.
• Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.
• Ensure that the Spa team adhere to all hotel’s and company operational and service standards.
• Ensure that spa department follows business conduct and ethics.
• Ensure that spa department follows hotels policies and procedures including health, hygiene, emergency and Fire prevention.
• Ensure that the spa department follows safety and maintain confidentiality for all guests and colleagues at all times.
• Ensure all spa, health club and wellness equipment is maintained in good working order at all times.
• Ensure that all stock and cash items are kept safely under lock and key.
• Able to provide guidance, encouraging teamwork and facilitating related professional work processes.
• Able to achieve high performance and operational standards.
• Able to liaise with internal and external parties at the appropriate levels to ensure smooth flow of the spa operations.
• Able to handle any guest complaints or special requirements.
• Able to promote and sell spa programs to groups, conference guests walk-in etc.
• Able to upsell the spa and wellness programs.
• Able to implement and monitor up-selling strategies to maximise spa and health club operational revenue.
• Able to analyze and interpret the needs of clients and offer appropriate options, solutions and resolutions.
• Be the single point of contact for Dignitaries, VIP and VVIP guests and co-ordinate their Spa experience.
• Responsible for checking and overseeing all guest settlements like cash, CC, room settlements etc.
• Responsible to identify and target specific market segments for potential corporate clientele to promote Spa services.
• Responsible to develop strong product quality and treatment measures.
• Responsible to monitor and analyse the products and services of competitive Spas, to maintain a competitive advantage.
• Responsible for the department training plan and conduct hands-on training for the new recruitment.
• Responsible for reviewing all guestMensure guest satisfaction.
• Responsible for spa employee’s weekly duty schedules and staff duty charts.
• Coordinate with the engineering department ensure proper repair and preventive maintenance works of all spa equipment.
• Coordinate with the engineering department ensure proper repair and preventive maintenance works of all health club equipment.
• Regularly monitor all equipment for the pr functioning in the Spa and health club area to ensure maximum guest satisfaction.
• Prepare annual budget and business Plan to ensure Spa operation is adequately represented.
• Recruit and train Spa employees in accorda with hotels or resort sop and guidelines.
• Monitor and review Spa employee’s performance regularly and provide required guidence.
• Manage spa inventory effectively, and fol hotels purchasing standards to ensure audit compliance.
• Hold regular staff meetings to keep staff date on all aspects of the Spa’s operation.
• Gather information and remain fully informed of local and international tr nds in Spa
• operations.
• Attend daily morning HOD meeting.
• Perform a regular inventory of Spa par lev for retail and operational stocks.
• Raise store requisitions of all retail and operational items as and when required.

December 2002 - August 2008 - Beauty Therapist at L'Oreal Enriched Salon, Taj hotel mumbai, India, (5 Star Hotel Spa)

Duties included:

Consulting with clients to

determine their skin type,

skincare concerns, and

style preferences.

Recommending products

that fit the client's needs,

preferences, and budget,

and explaining how the

products work.

Responding to customer

questions and complaints.

Making sales, processing

returns, and maintaining a

balanced cash register.

Planning and taking part in

store events.

Designing and maintaining

attractive displays and

managing inventory.

Handling administrative

and clerical duties, such as

ordering stock and

maintaining customer

relationships through

follow-up calls and mails.

Handling door-to-door sales

and meeting quotas and

objectives.Use waxing and electrolysis

to remove facial and body

hair

Provide manicures and

pedicures

Give various types of facial

and body massages,

including hot stone and

reflexology

Conduct skin analysis (face

and body)

Manage appointments

Warmly welcome

customers upon their

arrival

Update client records with

contact details and

treatments received

Provide advice on makeup

products and techniques

based on each client’s

needs

Cross-sell beauty products

and additional treatments,

when appropriate

Ensure all areas are clean

and equipment

is sterilized

before use

Products worked with:

L'Oreal Professional products

L'Oreal Paris feria

L'Oreal Skin Expertise

L'Oreal Men's Expert

Maybelline New York

Vichy

Lancome

Education and Qualifications:

2015	Newyork
	Cv New York CIDESCO CIBTAC ITEC

Product Training:

December 2021
	raduate Diploma in CIBTAC (Confederation of  International Beauty Therapy and Cosmetology) London United Kingdom Learn all advance electric facial therapies
December 2016
	1)Post Graduate Diploma in Advanced Skin Esthetics and Laser Technician 2)Post Graduate Diploma in Clinical Cosmetology 3) Post Graduate Diploma in Medical Trichology     1) In Advance Aesthetic and Laser I had learn and hadon practical on Laser Hair Removal Laser Hair Removal Devices Treatment Techniques Fitzpatrick Skin Types Histology of the Skin Skin Anatomy & Layers of Skin Dermoepidermal Function Functions Of The Skin Fundamentals of Laser Physics Laser Physics Radiation Laser Light Laser Tissue Interaction Mechanism of Tissue Ablation Laser Surgery Benefits Types of Lasers Laser safety Universal Safety Universal Instructions The Endocrinology of Hirsutism 2) In Clinical Cosmetology I had been practicing SKIN Structure & Function Skin Appendages Skin Types Common Skin Diseases: Aetiology, Clinical Features & Management HAIR Structure & Function Normal Hair Growth Hair Types Hair Problems Dandruff/ Hair Fall/ Alopecia Areata/ Androgenetic Alopecia/Scarring Alopecia/Telogen Effluvium / Anagen Effluvium/ Hirsutism/ Hypertrichosis/ Folliculitis CHEMICAL PEELS Superficial Peels Combination Chemical Peels Peels Classification Peels Characteristics Understanding of Different Peels Patient Evaluation Indications/Precautions Patient Selection 1.SKIN CONDITIONING Indications/ Contraindications Side Effects Results Skin Regimen 2. CHEMICAL PEELINGS: Superficial Peels Combination Chemical Peels Pigmentation of the Face-Evaluation and Treatment Medium Depth Chemical Peels Facial Peels1. Classification – Superficial, Medium, Deep, Augmented 2. Characteristics- Glycolics/AHA/ Fruit Peels/ Jessner/ TCA/Phenol/ Retinoic Acid/ Microdermabrasion/ Combinations 3. Basic Understanding of each Different Agent- Indexations for Use/Contraindications/Mode of Application/Mechanism of Action/ Potentiating Factors/ Adverse Effects ADVANCED CHEMICAL PEELS Retinol Peels Obagi Peels ZO Peels Sequential Peels BOTULINUM TOXIN The Product Indications – Upper Face Facial Anatomy in Detail Mode of Action Regional Anaesthesia for the Face Side Effects and Complications: Allergic/ Regional Duration of Action Appropriate Doses/ Dilutions Safety and Toxicity Storage and Transport Botulinum Toxin in Use in Facial Rhytids ADVANCED BOTULINUM TOXIN Botulinum Toxin for Middle Face Botulinum Toxin for Lower Face Botulinum Toxin for Neck Botulinum Toxin for Hyperhidrosis (Axillary/Palmar/Plantar) DERMAL FILLERS Introduction to dermal fillers Pharmacology Types of Dermal Fillers (Restylane, Perlane, Juvederm etc.) Patient selection for dermal fillers Indications (Nasolabial Folds/Marionette Lines) Side Effects and Complications Recommendations Combination Therapies1. Botox and Fillers 2. Botox and Skin Resurfacing 3. Light Therapy and Skin Resurfacing ADVANCED DERMAL FILLERS Dermal Fillers for Frown Lines Dermal Fillers for Under Eyes (Tear Trough) Dermal Fillers for Volume Augmentation of Cheeks Dermal Fillers for Volume Augmentation of Lips Dermal Fillers for Mentolabial Folds 3) In Medical Trichology I had Learn Alopecia Areata (patchy hair loss), Alopecia Totalis&Universalis Androgenic Alopecia in males and females (genetic hair loss) Anagen and TelogenEffluviums (hair shedding) CicatricalAlopecias (scarring hair loss) Trichotillomania (hair pulling) HAIR FIBER DISORDERS, INCLUDING Traction Alopecia (hair breakage) Genetic and congenital hair fiber problems SCALP DISORDERS, INCLUDING Folliculitis (scalp breakouts) SeborrhoeicDermatitis (scalp flaking) OTHER HAIR & SCALP CONDITIONS, INCLUDING Hirsutism (excess body hair) hypotrichosis TREATMENT FOR HAIR LOSS, INCLUDING Cosmetic Hair weaving, wefting, bonding etc. Medical OTC products-topical/oral Dermarollers Low level laser therapy (LLLT) Stem serum & stem cell therapy PRP Mesotherapy Surgical FUE & FUT hair transplantation TREATMENT FOR SCALP PROBLEMS Trichological Medicinal MEDICAL TRICHOLOGY CONSULTATIONS, INCLUDING Recognising different hair loss and scalp conditions OPERATING A TRICHOLOGY CENTER, INCLUDING Marketing your center
December 2015	Graduate Diploma in CIDESCO ( Comite International D'esthetiques et de Cosmetology) Zurich Switzerland
	ZM International Academy Esthetics training includes basic skin care practices. This category includes both classroom instruction and hands-on training covering the following topics: Cleansing the skin Effective skin analysis Nutrition and how it affects skin health How to improve skin health Product ingredient knowledge as it relates to skin care Salon procedures SKIN CARE SCIENCE This category of training helps students understand the underlying science of skin. The coursework will help prepare students to diagnose the skin type of a client and have the ability to choose the best treatments for their skin’s needs. Training includes the following topics: Physiology of the skin and its layers Skin types, conditions, and disorders of the skin How the skin works Cause and effect of what we do to our skin Human anatomy and body systems Effects of esthetics procedures Bacteriology Chemistry and the importance of ingredients ESTHETICIAN TREATMENTS Instruction includes in-depth training in the services that estheticians offer to their clients. Training includes both classroom environments and hands-on experience in the following treatments: Facial treatments Non-therapeutic massage Product application Hair removal (Waxing and tweezing) Operation of skin care machinery Advanced spa techniques Professional makeup techniques BEAUTY SCHOOL ESSENTIALS Learn general theory and basic practices within the esthetics field. This category of training includes the following areas of skin care and salon skills: History of skin care and beauty trends Professional ethics Personal hygiene and public health Infection Control Safety precautions BUSINESS MANAGEMENT The esthetics curriculum also includes business basics, shop management and industry regulations. Whether you’re encouraging clients to return for additional services or you want to open your own salon, learning business practices will help you succeed in the beauty industry. Topics of study include: Salon management Marketing and sales Professional development Applicable local and state laws about esthetics OSHA and EPA standards relating to chemical use.

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