Curriculum Vitae Female D.O.B. 27 July 1994 Number of years working in industry: 9 years 8 months

Candidate ID Number: 102689
Nationality: South African
Language Skills:
  Fluent: English, Afrikaans
Permitted to work in: South Africa
Position Sought: Assistant Manager, Treatment Manager / Spa Trainer, Receptionist

Personal Statement

I have always been a self-motivated person that never shies away from a challenge. As early as I am in my career, I’ve achieved success at everything I’ve set out to do thus far.

Seeking work in international locations and cruise ships

Employment History:

March 2017 - Present - Guest Relations Officer and Duty Manager at (most recent employer hidden for confidentiality) Cape Town, South Africa, (5 Star Hotel Spa)

Duties included:

• Performing a variety of spa treatments including; IPL hair removal, body treatments and advance skincare treatments.
• Acting as first line of contact between guests, customers and vendors in person, online and via telephone.
• Overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees.
• Addressing customer issues and complaints when needed.
• Supporting the spa manager by carrying out shared office duties.
• Ensuring proper course of office procedures.
• Promoting sales through marketing.
• Report on revenue and cash flow.

Products worked with:

• Babor
• La Prairie
• Nimue
• Optiphi
• Bellabaci
• Dermalogica
• Environ
• Thalgo
• Salon Care

Career Break - Traveling



February 2016 - November 2016 - Beauty Therapist at Steiner, Norwegian Dawn- New Orleans , (Cruise Ship)

Duties included:

• Delivering a variety of spa treatments including body treatments, massages, facials and waxing.
• Acknowledging and responding to relevant customer queries, needs and expectations.
• Suggesting and promoting retail products or additional services and upholding hygiene standards.

Products worked with:

• Elemis
• Bliss
• La Therapie

Education and Qualifications:

2015	Northlink College
	ITEC Beauty Therapy Spa Management Nail Technology
2015	Northlink College, Parow Campus
	ITEC

Product Training:

May 2017	Nimue
	Life Day Spa, Cape Town Facials and Skincare
May 2017	Thalgo
	Life Day Spa, Cape Town Body scrubs and wraps
May 2017	La Prarie
	Life Day Spa, Cape Town Facials and Skincare
May 2017	Babor
	Life Day Spa, Cape Town Facials and skincare
May 2017	Optiphi
	Life Day Spa, Cape Town Facials and Skincare
January 2016	Elemis
	Steiner Training Academy, Cape Town Elemis exotic face and body
January 2016	Bliss
	Steiner Training Academy, Cape Town Face and Body
January 2016	La Therapie
	Steiner Training Academy, Cape Town Skincare and facials

Vocational Qualifications

Competent in the following computer skills:

• Operating systems (Windows and MacOS)
• Office suites (Microsoft Office, G Suite)
• Presentation software (PowerPoint, Keynote)
• Spreadsheets (Excel, Google Spreadsheets, etc.)
• Communication and collaboration tools (Slack, Skype, etc.)

Hobbies and Interests

• Reading
• Dancing
• Singing

CV created at www.spastaff.com