Curriculum VitaeFemaleD.O.B. 16 March 1995Number of years working in industry: 7 years 4 months |
Candidate ID Number: 167813
Nationality: Australian
Language Skills:
Fluent: English
Basic: French
Permitted to work in: Australia
Position Sought: Regional Senior Manager, Area Sales Representative, Membership Sales Professional
Personal Statement
With more than 7 years of sales management experience, I have a proven track record of exceeding KPIs and achieving all financial goals.
With over 10 years customer service experience, and an out going personality, I pride myself on my ability to interact professionally with guests and team members, ensuring a seamless and enjoyable experience for all.
Having just relocated to London from Australia, I am excited to apply my sales and leadership skills in a new industry.
Seeking work in international locations
Employment History:
February 2017 - June 2024 - Regional Senior Manager at (most recent employer hidden for confidentiality) Australia, Australia, (Skin Clinic)Duties included:
I was responsible for driving financial performance, managing operations, and fostering positive culture across 23 luxury medical aesthetics clinics and over 200 employees across Australia and New Zealand.
During my tenure, I boosted company profits by 25% through improved lead-to-booking conversion rates and increased average client spend. I reduced staff turnover by 20% by fostering a supportive environment with effective leadership, motivation, and team training. Additionally, I enhanced client retention by 15% through evaluating client satisfaction levels and monitoring trends for continuous improvement.
Key resposnsibilites include:
- Meet weekly with the Chief Financial Officer to analyse and discuss the $23 million profit and loss statements, constantly reviewing wage costs and consumable expenses at both the clinic and state/national levels.
- Reviewing and dissecting company reports to understand progress towards financial KPIs, such as consultation conversion rates and average client spend.
- Providing weekly updates on progress towards financial KPIs, total revenue, and profit to the Head of Sales, including troubleshooting suggestions and action plans.
- Overseeing six Area Leads who reported directly to me, frequently meeting with them to discuss performance strategies to sustain top-performing clinics and accelerate underperforming clinics.
- Conducted monthly company-wide meetings to update the team on the sales agenda and inform them of any changes from head office.
- Managing national recruitment and worked closely with Area Leads to address their recruitment needs.
Products worked with:
I was the National Sales Manager for Australias leading Body Sculpting Clinic who provide non-surgical treatments for the face and body including Cryolipolysis Fat Reduction, Radio Frequency Skin tightening, Tesla Former Muscle Defining, HIFU Non-surgical facelift, lymphatic massages and many more.
Career Break - TravelingEducation and Qualifications:
| 2016 | Deakin University - Bachelor of Nutrition Cryomed - Training on performing TGA approved medical grade devices Body Catalyst - Trained in house |
| Bachelors Degree in Nutrition, majoring in Exercise Science. Bachelors Degree in Nutrition, majoring in Exercise Science. Graduated with High Distinction. |
|
| 2012 | Firbank Grammar School |
Graduated with an Atar of 90 |
Product Training:
| July 2024 | |
I have a Bachelor of Nutrition from Deakin University and I was trained in Medical Aesthetics and medical grade devices for Body Sclupting though CryoMed Australia. Trained in all non-surgical body sculping treatments for Fat reduction, skin tightening, cellulite reduction, non-surgical facelifts, muscle defining, pelvic floor strengthening and incontinence. Cryolipolysis, Radio Frequency, Fat Cavitaiton, Tesla Former, Tesla Chair and HIFU. |
Vocational Qualifications
7 Years of Sales Management experience
First Aid
Hobbies and Interests
Gymnastics, tennis, running, walking and cooking