Curriculum VitaeFemaleD.O.B. 28 May 1983Number of years working in industry:13 years 11 months |
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Candidate ID Number: 153066
Nationality: Nigerian
Language Skills:
Fluent: English
Basic: Portuguese
Permitted to work in: Nigeria, Mozambique
Position Sought: Assistant Manager, Treatment Manager / Spa Trainer, Skin Clinic Therapist, Retail Professional
Personal Statement
A commercially savvy and customer focused individual who geos the extra mile to get a job done and get results as well as always discreet in the handling of sensitive and confidential customer, staff or business data and information.
I have complete understanding of business ethics, rules and client service. A self-motivated, driven and determined self-starter. Excellent time management, inter-personal and communication skills as well as ability to develop good working relationships with colleagues and other managers. Proficient in the use of internet Microsoft Office Suite (Word, Excel, Powerpoint) with ability to become familiar with business specific programs and software.
Seeking work in national and international locations
Employment History:
May 2019 - Present - Spa Manager at (most recent employer hidden for confidentiality) MAPUTO, Mozambique, (Day Spa)Duties included:
Always demostrate sincere customer focus and true appreciation for the client experience
Ensure all dealings with clients at the spa are to meet or exceed the spas operating standards
Ensure that spa department follows business conduct and ethics
Able to analyze and interpret the needs of clients and offer appropriate options, solutions and resolutions.
Prepare daily input treatment revenue and monthly report
Products worked with:
Babor, Mesoestetic, Image Skincare, Guinot,Decleor,Regim A, Environ etc
April 2017 - May 2019 - Spa Manager at Requinte Spa, Polana, Mozambique, (Day Spa)
Duties included:
Able to promote and sell spa programs to clients and walk-in
Able to implement and monitor upselling strategies to maximize spa operational revenue
Responsible for checking and overseeing all settlements like cash, eft, pos settlements
Manage Spa inventory effectively, and follow spa purchasing standards to nsure audit compliance
Attend to clients concerns and complaints
January 2016 - March 2017 - Head Therapist at Anantara Medjumbe Island Resorts & Spa, Pemba, Mozambique, (5 Star Hotel Spa)
Duties included:
Responsible for the day-today operations of the spa
Scheduling clients appointments
Prepare daily input treatment revenue and monthly report
Perform massages, facials, waxing and other skincare treaments.
Products worked with:
Africology, Six skincare, Masemela
January 2015 - January 2016 - Beauty Therapist at African Pride Hotel, Capetown, South Africa, ( Hotel Spa)
Duties included:
Perform the following massage and beauty treatments; swedish massage, foot reflexology, facial treatments, facial electrical treatments waxing, body texfoliation and wraps, pedicures and gel polish
Products worked with:
Guinot and Thalgo
May 2010 - April 2013 - Beauty Therapist at Kings and Queens Beauty Institute and Spa, Abuja, Nigeria, (Day Spa)
Duties included:
Promote the sale of beauty products in conjunction with beauty treatments
Perfomed massage and beauty treatments to a high standard.
Products worked with:
Dermalogica
Education and Qualifications:
| 2023 | Quantum Analytics |
| Certificate Micosoft Excel for business intelligence Analytics Microsoft power business intelligence (Power BI) PostgresSQL for Data Analysis Problem-solving Techniques for root cause analysis & business optimization |
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| 2023 | Swiss Business School, Greece |
| Spa Management Specialization Certificate Spa management intoduction Retail management for spas Financial management for spas Supervision in the hospitality industry Managing front office operations |
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| 2023 | |
| 2021 | Sancos Academy |
| Certificate in Micro-needling | |
| 2015 | International Academy of Health $ Beauty, Cape-town, South-Africa |
| Certificates in Nutrition, Swedish Massage, Foot reflexology, Microdermabrasion | |
| 2014 | Beauty Therapy Institute, Capetown |
| ITEC Level 3 Business, Physis, Chemistry, Anatomy & physiology, Facials, Facial electrical, Body exfoliation & wraps, Waxing, Pedicure & Manicures, Advance peels, Laser therapy, Cosmetics. First Aid, Sanitization and Disinfection. |
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| 2009 | Lagos State Polytechnic |
National Diploma In Banking & Finance |
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| 2002 | Ajigbeda Girls High School |
Secondary School Diploma |
Product Training:
| June 2023 | Mesoestectic |
South-Africa Facial Peels, Depigmentation Peels |
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| April 2023 | Image Skincare |
Cape-Town, South-Africa Anti-aging facial peels and Retails |
Vocational Qualifications
Basic Data Analytics
Hobbies and Interests
Gym,Dance, Reading,Travelling, listening to music etc