Curriculum VitaeFemaleD.O.B. 28 December 1981Number of years working in industry:20 years 6 months |
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Candidate ID Number: 15259
Nationality: British
Language Skills:
Fluent: English
Permitted to work in: UK - United Kingdom
Position Sought: Spa Director, Spa Manager, Salon Manager, Treatment Manager / Spa Trainer, Area Sales Representative
Personal Statement
I am a highly motivated and results orientated professional with longstanding experience and knowledge of the luxury beauty industry.
I have a proven track record of business development, over achieving sales targets and people management
I am currently seeking work in England and Scotland within the spa industry as my current role is outwith a spa environment and it has given me the oppertunity to realise that I am more focused and result driven within a spa role
Employment History:
May 2012 - Present - Area Sales Representative at (most recent employer hidden for confidentiality) Scotland, UK - United Kingdom, (Product Company)Duties included:
Business development manager ISD (Scotland) supplies bathrooms and kitchens to both trade and public.
Job responsibilities and sales figures
My role is to develop the business and drive it forward. I achieve this by supporting the showroom sales teams and sales calls to our trade accounts.
I work between 2 showrooms and out in the field visiting both existing and potential trade accounts.
Sales
- June 2012 – target £42,000 Actual - £49,000
- July 2012 - target £47,000 Actual - £52,000
- August 2012 - target £51,000 Actual - £54,000
- September 2012 - target £54,000 Actual - £54,500
New trade accounts
- June 2012 - target 5 new accounts actual 6
- July 2012 - target 7 new accounts actual 9
- August 2012 - target 8 new accounts actual 6
- September 2012 - target 8 new accounts actual 8
February 2012 - May 2012 - Retail Professional at Capital Hair and Beauty, Edinburgh, UK - United Kingdom, (High Street Store)
Duties included:
My duties included all aspects of store management, overseeing store team, visual merchandising, driving the store to achieve targets, stock control, customer relations, college tendering, main key holder responsibilities, branch takings reconciliation and banking, implementing and maintaining kpi’s for audit
Store targets were consistently over achieved as following
- February 2012 – Target £26,000 Achieved - £32,000
- March 2012 – Target £28,500 Achieved £34,200
- April 2012 – Target £29,800 Achieved £34,600
- I brought the store audit up from 36% previous audit to 67% an increase of 31%
September 2004 - December 2011 - Spa Director at Adore Beauty, Livingston, UK - United Kingdom, (Day Spa)
Duties included:
I opened the salon in 2005, The spa was an empty retail unit and I overseen the whole project from concept to completion.
The spa housed a full hairdressers, 5 treatment rooms, relaxation room, manicure and pedicure suite and a tanning area
Since opening the spa has won many prestigious awards including –
- INAA Scottish spa of the year 2011
- Darphin new salon of the year Scotland 06/07
- I also ran the spa and the spa team dealing with all aspects of staff management, coaching, training, salaries, induction etc,
- I ran a team of 3 therapists, 4 hairdressers, 2 junior hairdressers and 2 spa receptionists.
- I also undertook all of the business side of the spa this included,
- Preparation of budgets
- Meeting with brand business managers
- Organizing in salon events
- Staff training, Setting sales targets for staff
- Weekly, monthly and yearly sales forecasts
- Product sourcing and purchasing
- Staff salaries, VAT and tax, Monthly and yearly account reconciliation
- Marketing calendar and budget
Products worked with:
Darphin
Mama mio
Crystal clear
Neom
Lava shells
Education and Qualifications:
| 2005 | Carlton Institute of Beauty Therapy |
| Diploma (HND equivalent) Beauty Therapy
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| 2003 | Napier university |
| University diploma Accountancy and business management |
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| 1999 | Deans Community High School |
Highers in English Maths Chemistry Music Business |
Product Training:
| August 2011 | Darphin (skincare) |
| UK Retail and selling techniques - 2005 - updated 2010 Basic facial & body training - 2005 - updated 2010 Spa facial & body training - 2005 - update 2010 Haute couture facial expert - 2006
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| March 2011 | Creative Nail Design |
| Creative Nail Academy, Edinburgh Advanced manicure, Advanced pedicure - 2004 Acrylic Nail enhancements - 2004 Pre – master qualification - 2007 Shellac, Minx - 2011 |
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| July 2010 | Lava shell massage |
| Shared beauty secrets, UK Lava shell massage |
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| July 2010 | Crystal Clear |
| UK Microdermabrasion specialist |
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| October 2008 | Nouveau lash |
| UK Lash specialist & LVL |
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| August 2008 | Pulsar IPL |
| UK Hair reduction Skin and vein treatment specialist |
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| October 2007 | Mama Mio |
| UK Maternity massage specialist training
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| June 2007 | Hot stone massage |
| Ellisons academy, UK Hot stone massage |
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| February 2007 | Hive waxing |
| Hive training academy, UK Advanced brazilian hot waxing |
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| December 2006 | Universal contour wrap |
| UK Universal contour wrap |
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| March 2003 | Su-Do |
| UK Airbrush tanning |
Vocational Qualifications
2012 – Present – PTLLS level 4
Hobbies and Interests
Pilates, studying, skincare, visiting spas