Curriculum VitaeFemaleD.O.B. 01 December 1977Number of years working in industry:14 years 0 months |
 |
Candidate ID Number: 89286
Nationality: Filipino
Language Skills:
Fluent: English, Filipino, Bahasa Melayu
Basic: Greek
Permitted to work in: Malaysia, Philippines
Position Sought: Spa Consultant, Spa Co-ordinator, Assistant Manager, Head Therapist, Treatment Manager / Spa Trainer, Senior Therapist, Massage Therapist, Holistic Therapist, Complementary Therapist
Personal Statement
Seeking work in international locations
Employment History:
March 2024 - Present - Treatment Manager / Spa Trainer at (most recent employer hidden for confidentiality) Kuala Lumpur, Malaysia, Malaysia, (5 Star Hotel Spa)Duties included:
Develop a schedule to assess training needs
Conduct employee surveys and interviews
Consult with other trainers, managers, and leadership
Track and compile collected data
Conceptualize training materials based on data and research
Communicate training needs and online resources
Create training strategies, initiatives, and materials
Contact and utilize outside vendors and resources for instructional technology
Test and review created materials
Maintain a database of all training materials
Instruct employee training and onboarding
Conduct training through new materials
Review employee performance and learning
Coordinate and monitor enrollment, schedules, costs, and equipment
Products worked with:
n/a
April 2016 - March 2025 - Physiotherapist/Spa Trainer/Spa Therapist at ENERGY INSPIRED SDN BHD, Kuala Lumpur Malaysia, Malaysia, (Day Spa)
Duties included:
Establishes positive, trusting rapport to clients
Performs different spa services such as body treatments including massages, scrubs, wraps, manicure and pedicure
Takes care of the working equipments and sample inventory products
Manages client's file
Responds to all client's queries, needs and wants
Suggest on client's treatment based on their needs
Upsell when approriate
Adhere the proper SOP on hygiene, health and safety precautions
Attended trainings
Conducts training to therapist
Products worked with:
Swissline Dermalab
January 2012 - March 2016 - Assistant Manager at Ellitoes Hand and Foot Care, Laoag City, Philippines, Philippines, (Day Spa)
Duties included:
Assisted in the opening for the operations
Check the inventory of the stocks
Assist in the frontdesk
Conduct trainings for the new spa therapist and OJT's
Doing treatments for clients in case no enough staff for that day
Assist for the marketing and making for the promotions each month
Updates clients files and records
Meeting with suppliers
Conducts weekly staff meetings
Doing closing for the operations
Products worked with:
n/a
Education and Qualifications:
| 2020 | Energy Academy Sdn Bhd, Kuala Lumpur, Malaysia |
| Certificate in Anatomy and Physiology CIBTAC
Certificate in Body Massage CIBTAC
Certificate for Train-the-Trainer Urutan Malaysia (Traditional Malaysian Massage) Urutan Malaysia - certified master trainer |
|
| 2000 | Northwestern University |
Bachelor of Science in Physical Therapy |
Product Training:
| June 2025 | Elemis |
Qi Forest Wellness and Spa Marriot Resort Hotel and Spa |
Vocational Qualifications
Computer skills:
Internet
MS WORD
MS EXCEL
MS POWERPOINT
Hobbies and Interests
Hiking
Trekking
Cycling
Reading