Curriculum Vitae Female D.O.B. 29 July 1984 Number of years working in industry: 11 years 3 months

Candidate ID Number: 76746
Nationality: Greek
Language Skills:
  Fluent: English, Greek
Permitted to work in: European Union, UK - United Kingdom
Position Sought: Spa Co-ordinator, Assistant Manager, Receptionist

Personal Statement

As an active job seeker I am looking for a long term position in a well-established and respected company where I will have the opportunity to succeed my goals. I want to further develop my skills and knowledge as a professional and be a valuable asset by achieving goals and make an excellent fit.

Seeking work in international locations

Employment History:

July 2018 - Present - Assistant Manager at (most recent employer hidden for confidentiality) London, UK - United Kingdom, (Hair Salon)

Duties included:

• Handle the day to day operations of the salon business
• Chatting with customers, learning their preferences and building good relationships
• Accounting and bookkeeping duties
• Oversee scheduling duties
• Interview, recruit and train staff members
• Create schedules for staff members and assign duties to them according to their specific talents and abilities
• Create marketing plans to sell the salon’s services and retail products
• Set targets and provide rewards on achieving them
• Assist in calculating salaries and commissions for staff members and handling payroll activities
• Prepare weekly and monthly revenue reports
• Ensure highest standards of customer service
• Recommend seasonal promotions and discount packages
• Ensure on-time delivery of salon supplies and equipment
• CCTV management

Products worked with:

• Redken
• Kerastase
• L'oreal
• Moroccan Oil
• Kms
• Shu Uemura
• Balmain
• Tangle Teezer

June 2016 - June 2018 - Assistant Manager at Saco Hair, London, UK - United Kingdom, (Hair Salon)

Duties included:

• Deal with general enquiries
• Ensure that all equipment is clean and in working order and arrange for repairs and serving as required
• Arrange promotional activities to increase the number of clients
• Control of stock levels and ensure security of all stock
• Carry out cashing up and manage the computer system for clients records
• Purchase order and maintain liaison with suppliers to ensure on-time delivery of the salon
• Monitoring appointments and reception area
• Ensure the smooth operation of the salon and management of staff
• Create and implement marketing plans to sell the salon’s services an retail products

Products worked with:

• Saco
• Schwarzkopf
• Alfaparf
• Kevin Murphy

October 2014 - June 2016 - Assistant Manager at Rush Hair, London, UK - United Kingdom, (Hair Salon)

Duties included:

• Oversee staff education; Ensure customer satisfaction; Drive the creative direction of business
• Responsible for overseeing health and safety compliance; Create advanced training opportunities
• Supervising general maintenance staff; Maintaining the establishment and stocking products
• Opening and closing of the salon; Answering telephones and taking client bookings;
• Reading and replying to emails; Ordering supplies; Check stock of the retail products
• End of day cash up; General administrative support; Ensure the high level service

Products worked with:

• Redken
• Kerastase
• L'oreal
• Moroccan Oil
• Kms
• Shu Uemura
• Balmain
• Tangle Teezer

Education and Qualifications:

2020

The American College of Thessaloniki

Certificate New Skills Academy Present Online Level 2 Diploma in Human Resources New Skills Academy Present Online Level 3 Diploma in Admin and Secretarial Reed 2018 Online course in Customer Service Business School, Neapolis June 2004 – October 2004 PR, Sales Techniques, Marketing Management KEME Accounting Centre April 2003 – June 2003 Diploma: Accounting Main Studies: ERP Systems; Computerized Accounting The American College of Thessaloniki, Thessaloniki September 2002 – June 2003 Degree: Secretarial Studies, Anatolia School of Management Assistants Main Studies: General Office Tasks; Office Management; Business Correspondence; Communication Techniques

Hobbies and Interests

Designing handmade jewelleries

CV created at www.spastaff.com