Curriculum VitaeFemaleD.O.B. 31 August 1984Number of years working in industry:13 years 10 months |
 |
Candidate ID Number: 39323
Nationality: British
Language Skills:
Fluent: English
Permitted to work in: UK - United Kingdom
Position Sought: Salon Manager, Assistant Manager, Area Sales Representative
Personal Statement
I am a professional, efficient, reliable invervidual with a wealth of experience when it comes to customer service.
I am reliable, work well in a team and always go that extra mile to acieve goals.
Seeking work in national locations and cruise ships
Employment History:
July 2015 - November 2016 - Beauty Therapist at (most recent employer hidden for confidentiality) Stowmarket, UK - United Kingdom, (High Street Salon)Duties included:
Meeting and greeting clients in a friendly, professional manor.
Re booking clients and calling the day before to confirm booking.
Carrying out full consultations with clients and carrying out treatments
Stock take and orders
Monthly meetings with the team to talk about targets etc
Offers and promotions, advertising on social media et
General cleaning duties
Answering the telephone, talking about treatments and booking the clients in
Selling products, upselling treatments and hitting targets
Products worked with:
Elemis
E'spa
Pevonia
Dermalogica
Shellac
OPI
Jessica
St Tropez
February 2013 - July 2015 - Spa Manager at Suffolk Golf & Spa Hotel, Bury St Edmunds, UK - United Kingdom, ( Hotel Spa)
Duties included:
Answeing a busy telephone and making appointments for customers
Carrying out treatments with the highest degree of customer satisfaction
Stock order and order taking
Attending a weekly HOD meeting to discuss targets with other departments within the hotel.
Ensuring targets are hit
Products worked with:
Elemis
Jessica
Mii
June 2009 - January 2013 - Beauty Therapist at Clarice House, Bury St Edmunds, UK - United Kingdom, ( Hotel Spa)
Duties included:
Meeting and greeting clients
Answeing a busy telephone and booking appointments for customers
Carrying out treatments with the highest degree of customer satisfaction
Walking around the spa, saying hello to guests and making sure everyone was happy.
Poached to become a Spa Manager
Products worked with:
Germaine de Cappuchini
E'spa
Gelish
OPI
June 2005 - April 2009 - Receptionist at Marriott Hanbury Manor, Hertfordshire, UK - United Kingdom, (5 Star Hotel Spa)
Duties included:
Meeting and greeting clients
Answeing a busy telephone and putting customers through to the correct department
Taking bookings and payments
Being the first point of contact so looking my absolute best and remaining professional at all times.
September 2002 - May 2005 - Beauty Therapist at Mark Warner, Europe, Greece, ( Hotel Spa)
Duties included:
I worked seasons for Mark Warner Holidays
Greece, Kos and the French Alps
Carrying out the best treatments to the Mark Warner clients.
Products worked with:
Elemis
Dermalogica
OPI
Education and Qualifications:
| 2002 | West Suffolk College |
| NVQ level 2 & 3 Beauty Therapy Course |
|
| 2000 | Sir John Talbots |
9 GCSE's C-E |
Hobbies and Interests
I am in to scuba diving when I am away, anthing to do with water, swimming etc. I am trying to get in to running, I am not keen but I do love the feeling once I'm done. Hoping that I will grow to like it.
I also love to read, I get really stuck in to a book and always enjoy them.